Cyber Threat Operation Center Shift Lead

Accenture Federal Services delivers a range of innovative, tech-enabled services for the U.S. Federal Government to address the complex, sensitive challenges of national security and intelligence missions.

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Job Description: 

The Cyber Threat Operation Center Shift Lead supports Microsoft Azure Systems hybrid cloud infrastructure and its applications. They are responsible for supporting the CTOC Lead in effectively monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.

Responsibilities include:

• Works with the Infrastructure and Engineering Staff to incorporate tools and best practices that ensure control requirements are addressed to promote a robust security posture for the communications aspects of applications in cloud offerings
• Works closely with project teams to assist in the migration of systems from their current environment into the hybrid TI infrastructure while ensuring the security and integrity of the system
• Follows documented technical approaches to assess threats and residual risks, along with specifying the implementations required for the program
• Works with the Infrastructure and Engineering Staff to incorporate tools and best practices that ensure control requirements are addressed to promote a robust security posture for the communications aspects of applications in cloud offerings
• Works closely with project teams to assist in the migration of systems from their current environment into the hybrid TI infrastructure while ensuring the security and integrity of the system
• Follows documented technical approaches to assess threats and residual risks, along with specifying the implementations required for the program
• Utilizes the organization tasking tracking database, framework and application to manage security operations and make the necessary reports based on due dates, assignments, coordination requirements, percent of completion, completion and archival. Devises solutions to operational problems within the capacity and operational limitations of installed equipment
• Analyzes change requests for security impacts and provide recommendations to the program
• Monitors and tracks security-related defects and resolutions; assigns tasks to the appropriate working group or individual and Coordinates and facilitates working groups and integrated process teams to achieve solution
• Assists in establishing and implementing a Continuous Diagnostics and Mitigation (CDM) capability with integrated security controls
• Focuses on communications and networking needs between Cloud and on premises Data Centers, and Cloud and Internet (VPN) users
• Enables continuous monitoring to proactively survey, monitor, and track security-related defects and the status of their resolutions to report to the program
• Identifies specific areas of concern related to securing sensitive data in a both a cloud and data center environments
• Provides thought leadership to provide guidance and best practices
• Generates documentation as required by the program

Here's what you need:

• 8 years of experience supporting cloud infrastructure
• Bachelor’s degree or additional 4 years of cloud infrastructure experience
• Prior experience leading a team in 24 x 7 operation
• Day shift role, but must have flexibility in hours
• DoD 8570 Compliant with IAT Level 1 certification

Bonus points if you have:

• Engineering solutions within multiple Cloud Service Providers, in particular Azure
• Acquisition, installation, maintenance, and usage of the Government Enterprise networks
• Microsoft and/or Red Hat certifications highly desired
• Experience in Grafana or MSFT Sentinel or equivalent incident response tool
• Experience with an incident tracking system desired

Security Clearance:

• An active TS/SCI clearance is required to start

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable rang