General Manager, Corporates Legal

General Manager, Corporates/Legal at Thomson Reuters

The General Manager, Corporates Legal is the steward of the business, owns top-line metrics (e.g., revenue, sales, net revenue retention, book of business) plus the annual expense plan across their sub-segment within the larger Corporates customer segment. The GM also manages top customer relationships across his or her respective subsegment as well.  

About the Role--In this opportunity as a GM, Corporates Legal, you will:  

• Own top-line metrics (e.g., revenue, sales, net revenue retention, book of business) through customer engagement while managing costs/expense within the subsegment 
• Define and execute on the sub-segment strategy and growth plan (tied into segment strategy) while meeting or exceeding the annual business plan 
• Visible in the industry and especially with Corporates Legal Department/General Counsel customers 
• Inform acquisition strategy for the segment and actively manage pipeline targets 
• Partner closely with leaders in product marketing (inbound and outbound) to drive activities for the sub-segment including, market/customer insights, value proposition, customer segmentation, channel strategy, launch, etc. 
• Lead and drive customer focused and obsessed teams with market leading NPS and customer retention and growth 
• Drive high performing, engaged workforce and world-class sales talent 
• Key member of the segment leadership team, and actively seeks opportunities to drive growth and customer success across the segment and Thomson Reuters 

About You--You're a fit for the role of GM, Corporates Legal if you: 

• Meet or exceed sales, revenue, book of business and expense annual plan 
• Meet or exceed Corporates Legal operational metrics 
• Define Corporates Legal strategy and growth plans (aligned to segment) including organic and inorganic growth opportunities 
• Meet or exceed customer focused and experience metrics – NPS, retention, upsell, cross sell 
• Ensure team is operating in an agile manner focused around the customer 
• Work closely with product and marketing teams to synthesize customer needs into high-impact product and services for customers (aligned to segment prioritization) 
• Drive sales talent strategy including having world class talent, high engagement, high performing teams, strategic workforce plan tied to Corporates Legal strategy 
• Understand the external trends, opportunities, and market insights 

Key Behaviors:  

• Ability to balance day to day objectives and results and long-term thinking; ability to prioritize Corporates Legal goals 
• Results oriented 
• Ability to influence and work cross functionally to achieve Corporates Legal deliverables 
• Inclusive leadership style with ability to attract, retain, develop talent 
• Collaborative, relationship oriented across multiple levels and functions 
• Problem solver and skilled at conflict resolution 
• Customer obsessed and focused 
• Strong, inclusive communicator 
• Agile; ability to deal with high levels of ambiguity; embraces change 
• Decisive especially when not all data is readily available 
• Inspiring trust and meaning for the team; purpose driven 

What’s in it For You? 
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: 
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more 

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work form anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing 

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking 
 
#LI-LA

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional