Security Professional - Retail Mall Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Professional - Retail Mall Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol retail and mall locations, helping to deter security-related incidents while providing a welcoming presence for visitors and staff. Your role involves conducting regular patrols, staying visible throughout the property, and delivering outstanding customer service through clear communication and a caring approach. Join a team that values agility, reliability, and innovation, and be part of a culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:30 AMTue12:00 AM - 08:30 AMSat12:00 AM - 08:30 AMSun12:00 AM - 08:30 AM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergencies as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any suspicious activity, hazards, or maintenance needs encountered during patrols.
• Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding incidents or concerns.
• Assist with access control by monitoring entry and exit points as required by site procedures.
• Support emergency response activities, including assisting with evacuations or other site-specific protocols as needed.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possession of a valid Guard Card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equa