Commercial & Industrial Operations Manager

Commercial & Industrial Operations Manager

We are seeking a dedicated, safety-focused individual with strong leadership skills to join our Commercial and Industrial operations! As the Operations Manager, you will play a crucial role in ensuring efficiency and compliance of our Vancouver, Bingen, and St. Helens Plant. If you are a proactive leader with experience and knowledge in warehouse and distribution management- we would love to hear from you!

This position requires travel across work sites.

Industry-leading benefits package that includes:

Medical, Dental, Vision, RX, Optional FSA

Optional Medical Waive Bonus
Company paid Life Insurance, Short Term & Long Term Disability, and AD&D

401(k) with generous company match

Paid Vacation Time, 120 hours per year

7 Paid Holidays

Working Holiday Pay

Paid Volunteer Hours

Employee Fuel Discount Account

Wellness Program Incentives

Recognition & Reward Program

Team Member Referral Bonus

Boot Reimbursement

Company Mission:

To create lasting partnerships with our customers, our employees, and the communities we serve.

Vision:

We make distribution effortless.

Our Core Values:

• Positively Impacting Others – Create positive energy using empathy and kindness

• Adapt to Change – Embrace, encourage and excel in a changing environment

• Team Environment – Create synergy with common purpose and commitment

• Honest Communication – Communicate to build trust and mutual respect

• Safe and Strong Work Ethic – Consistently producing high quality work in a safe manner

Position Summary:

The Commercial and Industrial (C & I) Operations Manager is responsible for overseeing and managing daily operations efficiently, accurately and safely in a high volume and fast paced distribution environment. This role includes optimizing processes, improving efficiency, ensuring compliance with regulations, managing resources, and leading a team to achieve operational excellence. This role involves utilizing Entrepreneurial Operating System (EOS) principles to ensure seamless processes, foster leadership, drive accountability, and implement effective management strategies. The ideal candidate will have a strong background in operations management, with experience in commercial and industrial settings, with a strong emphasis on transportation, distribution, cross-docking and overall warehouse management and possess the ability to drive strategic initiatives to support business growth and best practices in customer service. Responsible to consistently role model our Core Values.

Essential Position Functions and Responsibilities:

Leadership:

• Mission, Vision, Core Values and V/TO Alignment: Ensure all team members are aligned with the company’s mission, vision, core values, V/TO and operational goals. Facilitate open and honest communication across the organization.

• Team Development: Build and develop a high-performing team by setting clear expectations, providing regular feedback, and supporting continuous learning and development to enhance team skills career growth, engagement and retention. Inspire a positive work environment that encourages innovation and teamwork.

• Culture Building: Foster a culture of accountability, transparency, customer service excellence (internal and external), teamwork and continuous improvement that aligns with the company’s core values and mission.

• Change Management: Champion change management and initiatives that enhance the customer experience, team experience and profitability. Manage change initiatives ensuring effective transitions, movement through the change curve and consistent adaptation of new processes and systems.

Management:

• Operational Excellence: Accountable for overseeing C & I daily and monthly operations, ensuring all activities are aligned with company goals and objectives to meet or exceed profitability targets, effectively control expenses and oversee quality assurance programs to maintain high standards consistently. Create, implement, and optimize standardized processes and systems to enhance efficiency and productivity. Continuously identify are