Sr. Director, Equity Field Operations

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.  

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

Taco Bell’s $1 Billion Equity Restaurant business spans coast to coast and is a pivotal piece to bringing the legendary brand to life not only for our guests but by leading the system and inspiring our Franchise Operating Partners. With significant presence in an emerging digital market, new elevating assets that are bigger and bolder, and leading the way on the largest capital investments such as Times Square, the portfolio of 600+ restaurants delivers the third largest profit contribution for Yum! Brands.

The Brand is looking for someone who can inspire big leaders to dream bigger and deliver more. A leader who can assess the evolving marketplace and not only identify but develop talent to deliver the business results that truly make Taco Bell a “1 of 1” business and have this transpire at every level of the field, from Regional Directors to Restaurant General Managers. This position reports to the COO of Taco Bell. 

The Day-to-Day: 

• Team Leadership: Lead and develop a leading high performing team of Regional Directors, Above Restaurant Leaders, and Restaurant General Managers while transforming the industry standards for restaurant level operations 
• Operations Strategy & Execution: Create and drive the operational strategy across the equity portfolio to maximize efficiency, profitability, and guest satisfaction by ensuring the seamless implementation of new technologies, streamlined processes, and innovative restaurant solutions.  
• Cross Functional Collaboration: Build strong, productive relationships with cross-functional partners and equity operators to align organizational priorities, vision, and execution.  
• Financial Performance & Operational KPIs: Oversee P&L management for the equity portfolio, ensuring optimal cost management and resource allocation while directing strategies to enhance restaurant performance against operational KPIs, including labor optimization, cost management, and guest satisfaction.
• Change Management: Lead and manage large-scale organizational changes, ensuring smooth transitions in processes, technology, and operations by effectively communicating and engaging with teams to embrace change, minimizing disruption and maximizing adoption.
• Culture & Values: Ensure the Taco Bell values of innovation, inclusivity, and guest-centricity are reflected in every facet of restaurant operations and leadership development by driving a culture that prioritizes guest service, team collaboration, and high performance.  
   

Is This You?

The Sr. Director, Equity Field Operations will possess the following:

•    Deep operational expertise, financial acumen, data-driven decision-making skills, process optimization experience and leadership & culture stewardship
•    15+ years minimum experience  
•    Experience in restaurant operations with a focus on strategy and ex