Associate Analyst - Sales Performance

General information

Career area Customer Service Work Location(s) 500 Woodward Avenue, MI Remote? No Ref # 21508 Posted Date 01-22-26 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Supports field sales organization and channel strategies by developing and maintaining sales data and ensures the information is readily accessible. Constantly monitoring trends and tracking results. Elevates risk issues to management. Prepare enterprise-wide sales portfolio management reporting dashboards and analyses. Participate in the development and maintenance of data interfaces between various information warehouses/reporting systems. Incumbent is in the process of developing basic skills. Almost all activities are transaction oriented (and not related to new business). A significant portion of time is spent on basic work (e.g., due diligence, document processing, financial/ statistical analysis).

The Work Itself

• Service the Sales Support group email box and phone queue to resolve daily operational needs from the sales team and other supporting groups.
• Executes dealer enrollment processes and administers incentives.
• Responsible for maintaining dealer account records and data quality reviews.
• Maintain accurate documentation for product compliance and governance controls.
• Contributes to enterprise initiatives, sales projects and accuracy evaluation of processes executed within the group.
• Develop strong relationships with internal and external business partners.
• Department hours of operation are from 8am to 6pm EST, Monday through Friday.

The Skills You Bring

• High School Diploma or GED required. Associates or Bachelors degree in a business related field preferred.
• 1+ years experience in financial services or services industry preferred