Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The successful candidate will have a strong product engineering background and proficiency in Javascript, React, NodeJS. You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will help the team succeed by thinking about ways to improve processes, suggest ways to make the team more effective, and mentor and model engineering best practices. As a member of the core eSign engineering group, you will work closely with product managers, developers, and devops engineers to ensure high quality and timely product releases. You are a hands-on technical resource who will be responsible for issues related to product features, performance, speed, scale, security and accessibility.This position is an individual contributor role reporting to the Sr. Manager, Engineering.Responsibility

• Deliver product features and technology improvements as part of a passionate agile development team working on a high impact roadmap

• Innovate, design and build applications that will scale and support our platform serving more than 1 billion unique Docusigners

• Write high quality code in JavaScript, Typescript, and React

• Write and maintain unit and functional tests for every feature

• Participate in an Agile environment using Scrum software development practices, automated unit testing, continuous integration, code reviews, version control systems, automated build processes

• Raise issues proactively that may impact delivery commitments

• Fix production issues and maintain the code as needed

• Address system issues as they relate to performance, scalability and reliability

• Provide direction and supervision across multiple teams to influence architectural decisions and technology selection

• Work cooperatively with product management and design to create features that satisfy user needs with simplicity, consistency and robustness

• Identify, propose, and implement process improvements to continuously increase the team's productivity and efficiency

• Maintain and evolve the software architecture for current and future needs

• Stay current with the latest development best practices and share your findings with the team

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• B.S. in Computer Science or a related technical field, or equivalent practical experience

• 2+ years of professional software development experience building web applications in a Cloud/SaaS or Enterprise environment

• 2+ years of experience developing user interfaces with React and TypeScript

• Experience building and maintaining large-scale, production web applications used by real customers

• Experience consuming RESTful APIs and working with Node.js/Express or similar server-side frameworks

• Experience writing automated tests (e.g., Vitest, React Testing Library, Playwright) and using CI pipelines to ship code safely

Preferred

• Experience implementing accessible web applications for a global audience (WCAG, semantic HTML, keyboard and screen reader support)

• Commitment to code quality, reliability, and maintainability in a shared platform codebase

• Experience working in micro-frontend architectures, or interes