Associate IT Specialist

Location: Mesa, AZ
Pay Range: $42,000 - $50,000

Let’s Be Blunt 

Cannabis isn’t just an industry — it’s a movement.

Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone. Whether you’re a longtime enthusiast or just starting your journey, Mint is about connection, growth, and good vibes only.

We’re hiring an Associate IT Specialist who’s curious, helpful, and excited to be hands-on with the tech that keeps our teams running. You’ll support everything from printers and POS setups to basic network troubleshooting and Google Workspace issues — learning along the way in a fast-paced environment. If you’re driven, detail-focused, and ready to grow your IT career, we’ve got a seat for you.

Ready to grow with us? 🌱 Let’s make it happen!
 

What You’ll Do

• Serve as the first point of contact for basic IT support requests — both remotely and in person
   
• Assist with troubleshooting hardware, software, and connectivity issues
   
• Set up and support POS systems, printers, desktops, laptops, and mobile devices
   
• Help users with Google Workspace and other core platforms
   
• Support both Windows and Mac environments
   
• Use and update an IT ticketing system to track issues and resolutions
   
• Communicate clearly with all levels of the organization — from store teams to execs
   
• Track IT assets and support basic inventory processes
   
• Travel to local retail sites for on-site support (in a company vehicle)
   
• Be flexible for occasional off-hours support requests
   

What You’ll Bring

• Previous experience providing technical support or working in an IT or helpdesk-related role
   
• A passion for technology and learning new systems
   
• Basic knowledge of Windows, Mac, and Google Workspace environments
   
• Strong customer service and communication skills
   
• A calm, problem-solving mindset — you’re good under pressure and eager to learn
   
• Attention to detail and a willingness to follow (and improve) processes
   
• Must be at least 25 years of age
   
• Valid driver’s license and clean driving record
   
• Must be eligible to obtain and maintain a Facility Agent Card (or equivalent) in all applicable states

Why You'll Love Mint Cannabis

• A work culture that’s welcoming, passionate, and built on good vibes
   
• Opportunities for growth as we expand into new markets
   
• Discounts on products and merch
   
• Health, dental, and vision benefits (for eligible roles)
   
• Paid time off to relax, recharge, and take care of you
   
• A chance to be part of something amaZing 🌱

A Few Things You’ll Need

• Must meet all state requirements to work in a licensed cannabis facility
   
• Must be able to stand, walk, and perform physical tech setup tasks
   
• Ability to crawl under desks, climb ladders, and lift up to 50 pounds
   
• Ability to drive to off-site retail locations as needed

About Mint Cannabis

At Mint Cannabis, we’re passionate about creating a premium cannabis experience — for everyone! Headquartered in Arizona, we’re a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter.