Nintex RPA Team Lead (Remote)

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

Lead Nintex RPA LE / Foxtrot RPA Developer is a mid-level team member who is leading team members in developing, implementing, and monitoring Automated processes using primarily, Nintex RPA LE / Foxtrot.  These tools are used to automate processes that would typically be done manually.  This role also encompasses supporting the rest of the automation team in their efforts in areas of RPA development, low code programming, and API development and support.

ESSENTIAL FUNCTIONS

• Lead team members to proficiently use the Nintex RPA LE / Foxtrot applications to support the business needs of stakeholders
• Ability to build Nintex Automation Cloud / Workflow Cloud forms and integrate them to work with Bots.
• Manage the workloads of RPA Developers to ensure efficient use of time and costs
• Oversee multiple RPA projects and report KPI’s to managers on resource performance
• Monitor and support the Nintex / Foxtrot applications to ensure consistent performance of the applications.
• Find ways to ensure that the applications are running at optimal performance.
• Participate in an on-call rotation to support the application during the entire support window established by their manager(s).
• Train newer resources to use, support, and administrate the Bots and evaluate their capabilities.
• Collaborate with peers, managers, and business stakeholders on projects to implement new work using Nintex / Foxtrot.
• Properly communicate outages and issues with the Bots to stakeholders quickly.
• Open the necessary incidents both internally and with the software vendor to ensure timely resolutions to issues and defects.
• Participate in Outage calls and work sessions to resolve defects and outages.
• Document scripts on their functions that explain the script logic, inputs, outputs, and schedules
• Participate in activities related to Business Continuity testing of the applications.
• Look for efficiencies and areas to innovate making the Bots or processes more efficient.
• Participate in regularly scheduled team and project meetings.
• Listen to and explain business requirements in such a way demonstrate understanding of what is being asked.
• Strong active listening skills to understand business requirements.
• Demonstrated knowledge of basic project management and time management.

BUSINESS

• Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with.
• Aid other employees through healthy and positive interactions.
• Continuously update skills by participating in professional training.
• Seek opportunities to improve skills through cross-training offered by the Bank.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Excellent communication and collaboration skills.
• Demonstrated knowledge of the Nintex RPA LE scripting tool and its functions.
• Must be able to manage multiple projects simultaneously.
• Must be a self-starter.
• Strong ability to work with MS SQL Server and understand relational database concepts
• Working knowledge of MS Office applications to contribute to and author documentation through MS Word, Excel, MS PowerPoint, MS Outlook.
• An understanding of the company’s automation strategy, tools being used, and a desire to learn how to use them. 
• General banking and financial knowledge including core, ACH, Wire, Card, and lending terms.

Qualifications, Education, and Certification Requirements

• Education:  Bachelor’s or Professional degree in related discipline, or a minimum of three to five (3-5) years of experience working in related software or middleware.
• Experience: 3-5 years of development/scripting experience with Nintex RPA LE / Foxtrot.  1-3 years of managing people
• Certifications/Specific Knowledge: Proficiency in Nintex RPA LE / Foxtrot RPA development.  Familiarity with project management concepts, planning, execution, and reporting.
• Must have Nintex RPA LE / Foxtrot experience.

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

Must be able to effectively