Jobs and Careers

SR. DIRECTOR, STRATEGIC PROGRAMS & DIGITAL TRANSFORMATION (REMOTE)

Compass Group

REMOTE, NC, US, REMOTE, United StatesRemotefull_timeVerifiedPosted 18 Aug 2026

💰 $180,000/yr($170,000/yr – $180,000/yr)

About the role

Salary: $170000-$180000

Other compensation: Bonus eligible

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1563319.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

Job Summary:

The Senior Director, Strategic Programs & Digital Transformation serves as the operational engine, strategic integrator, and execution leader for the MarComms organization. As a trusted partner to the EVP, this role translates vision into action, strategy into results, and ideas into business outcomes.

This leader oversees strategic programs, project governance, digital platforms, e-commerce initiatives, and cross-functional execution efforts. The role serves as the connective tissue across Marketing, Communications, Digital, Insights, Innovation, Operations, Finance, Technology, Retail, and Business Development to ensure priorities remain aligned and initiatives deliver measurable results.

Responsibilities:

Strategic Operations & Executive Support

Partner with the EVP and leadership team to translate priorities into actionable plans, milestones, and outcomes.
Lead project intake, prioritization, governance, and portfolio management.
Develop executive updates, dashboards, business reviews, and performance reporting.
Support annual planning, KPI management, and organizational effectiveness initiatives.

Enterprise Programs & Transformation

Establish and lead PMO-style operating rhythms across MarComms.
Manage cross-functional initiatives from concept through execution.
Define scope, timelines, dependencies, risks, and success measures.
Drive business transformation, process improvement, and change management efforts.

Digital Platforms & Product Management

Lead strategic management of the Dine on Campus and Shop on Campus ecosystem.
Manage platform roadmaps, feature prioritization, vendor requirements, launches, and enhancements.
Partner with internal and external stakeholders on platform integrations and future digital capabilities.
Evaluate user experience, functionality, adoption, and performance opportunities.

Digital Growth & Analytics

Identify opportunities to improve conversion, engagement, and digital performance.
Lead analytics, reporting, dashboards, and measurement strategies.
Advance growth opportunities including personalization, automation, subscriptions, chatbot capabilities, and digital marketing.

Vendor & Agency Governance

Lead future-state agency selection and digital platform evaluations.
Coordinate with IT, Legal, Finance, Procurement, Risk, and Operations partners.
Ensure governance, compliance, scalability, and business continuity requirements are met.

Qualifications:

Bachelor's degree in Marketing, Communications, Business, Technology, Project Management, or related field.
8+ years of experience in strategic operations, digital platforms, project management, product manageme