Programme Manager, Automation, North America
DSVAbout the role
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DSV - Global transport and logistics
At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customer by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders, and society.
Close to 150,000 employees in over 90 countries we work diligently to delvier great customer experiences and high-quallity services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Read more at www.dsv.com
Location: USA - VIRTUAL - US Texas
Division: Solutions
Job Posting Title: Programme Manager, Automation, North America - 121386
Time Type: Full Time
The Manager of Automation, North America is responsible for leading the strategy, design and delivery of cost-effective, scalable, and end-to-end innovative automation and mechanized technologies for both existing and prospective DSV clients that enhance operational efficiency, productivity, and overall solution competitiveness.
This leader ensures alignment between technical design and operational execution, driving successful deployments from concept through go-live while maintaining a strong focus on operational performance, cost optimization, and continuous improvement. Acting at the intersection of technology and operations, this role combines expertise in automation systems, warehouse management systems (WMS), system integration, engineering design, and project and change management. The position oversees the implementation of automation solutions by partnering with cross-functional teams across engineering, operations, IT, and external vendors to ensure seamless integration into new and existing client operations.
- Lead the analysis, design, and deployment of innovative automation and mechanized solutions for new and existing operations
- Partner with Solution Design teams to develop competitive RFP responses, including automation selection, budgeting, and productivity modeling
- Own end-to-end automation lifecycle: solution design, vendor selection, capital planning, building uplift, layout development, and implementation
- Conduct ROI analysis to identify and justify automation investments that improve efficiency and meet financial targets
- Manage vendor relationships across design, design and SLA contracting, installation, testing, and post-go-live support
- Oversee cross-functional implementation, including vendor integration, system configuration, testing, and operational readiness
- Serve as liaison between vendors and internal stakeholders to ensure alignment on design, scope, and execution
- Lead automation design reviews, detail engineering discussions, and cross-functional alignment on system functionality and workflows, including exception handling, and
- Develop and execute test strategies, including functional and technical validation, and performance verification
- Drive training programs across operations, safety, maintenance, and support teams for new automation systems
- Support go-live execution, hypercare, and transition to steady-state operations
- Establish and maintain project governance, documentation, and change management processes.
- Identify and implement automation continuous improvement opportunities and capture lessons learned
- Evaluate emerging automation technologies, robotics, and AI solutions to enhance operational performance
Education & Experience:
- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related field
- Minimum of 5+ years of experience in the warehouse/logistics industry, including 3+ years in automation engineering or a closely related role
- Proven experience designing and deploying automated warehouse solutions, including exper
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