Director, Account Management

Build Your Career at Canto – Where Innovation Meets Impact 

At Canto, we’re not just transforming digital asset management—we’re creating a workplace where talented individuals can thrive. As a leader in DAM, we empower businesses to organize, manage, and distribute their digital assets seamlessly. With 4,000+ customers worldwide, our success is driven by passionate people who bring creativity, collaboration, and innovation to everything they do.

Joining Canto means becoming part of a dynamic team where your contributions truly matter.

We foster a culture of continuous learning, open communication, and hands-on impact. Here, you'll have the opportunity to take on exciting challenges, develop your skills, and grow alongside a company that’s making waves in the industry. We believe in supporting our team members, valuing fresh ideas, and celebrating every success together.

If you're looking for a career where you can make a difference, expand your expertise, and be part of a global community, Canto is the place for you. We’re growing fast and looking for driven individuals who are ready to shape the future with us. Come build something great at Canto!

Job Title: Director, Account Management 

Location: Remote – United States  (See eligible states below)

 Company Overview:  

Canto is reshaping the digital asset management (DAM) landscape. Our platform offers a singular source for brands to organize, access, and share digital assets, amplifying content value, accelerating production, and ensuring brand consistency. With an emphasis on efficiency and collaboration, we provide data-driven insights and harness AI to help companies not just manage but maximize their digital content. At Canto, we're more than a DAM solution; we're a catalyst for brand evolution. Join our mission to transform the DAM category and empower brands to extract unparalleled value from their digital assets.   

It's such an exciting time to join the Canto Team. We have great people here already, and we are growing rapidly - we look forward to hearing from you if you match the role below. 

 Job Overview:   

The Director of Account Management is a strategic leader responsible for driving revenue growth & retention through upselling, renewals, and ensuring high levels of customer satisfaction for our entire customer base. This role will oversee a global team (across the US and EMEA) of account management leaders and collaborate closely with cross-functional teams—including Sales, Marketing, Product, and Customer Success—to align account strategies with overall business objectives. The successful candidate will streamline account processes, mentor leaders, and implement data-driven strategies to enhance customer engagement, retention, and expansion. Key objectives include achieving quarterly expansion & retention targets, driving scalable programs, playbooks, and segmentation models that enable the account management team to deliver consistent, high-impact outcomes across regions and customer segments.  

  

 What You’ll Be Doing:   

• Lead and mentor the global account management team, setting clear performance goals, and fostering an environment of accountability and continuous improvement.  

• Define and execute the global account management vision and operating model, ensuring alignment with company growth objectives. 

• Own regular forecasting updates for our expansion and retention targets to ensure alignment with achieving company objectives.  

• Manage the budget and res