Senior Analyst, Customer Insights

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
Love data, and want to make a difference? We are seeking individuals who rely on data analysis to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country.  Join the Customer Insights team of a high growth Population Health and Analytics software company. You will be reporting to the Senior Manager of SQL/Analysis and joining a talented team of Data Analysts, BI Developers, and Data Scientists. At Arcadia you will have the opportunity to analyze large and diverse data sets on Arcadia’s custom data model built by analysts for analysts. Collaborate with the best minds in healthcare through our advisory network. Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity.
What Success Looks LikeIn 3 months- Gain familiarity with Arcadia’s data model and the tools that support the Customer Insights team
In 6 months- Collaborate with other members of the Insights team to create and deliver dashboards and analyses
In 12 months- Serve as the primary contact for a client’s Insights engagement- Work independently to complete requests end-to-end, supporting both internal and external stakeholders

What You'll Be Doing

• Drive value for Arcadia’s clients through deep dive analysis, focusing on identifying areas of improvement
• Prepare, analyze and visualize tens of millions of records of healthcare data – to support marketing and ROI analyses, customer requests, and product R&D
• Collaborate with clients to help them solve problems using data

What You'll Bring

• 2+ years of experience doing data analysis in value-based care.
• Bachelor’s degree in a STEM or quantitative field
• Ability to query and manipulate relational databases with SQL

Would Love For You To Have

• Experience working with risk models and/or episode engines
• Ability to code in Python and R
• Experience with BI dashboarding products such as Tableau, QuickSight, PowerBI, etc.
• Experience using statistical modelling and/or machine learning

What You'll Get

• Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
• A flexible, remote friendly company with personality and heart
• Employee driven programs and initiatives for personal and professional development
• Be a member of the Arcadian and Barkadian Community 

About ArcadiaArcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health.   We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.  We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.