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Bilingual People Operations Generalist

Pacific Bells
United Statesfull_timeVerifiedPosted 18 Feb 2026

About the role

Job Title: People Operations Generalist

Department: People Operations

Location: Franklin, ID or Lewiston, ID

Reports To: Director, People Operations

Job Type: Full-time

 

Job Summary

The People Operations Generalist will play a key role in advancing the People Operations strategy. This role provides a variety of complex, routine, and administrative support to ensure departmental goals are met efficiently. In addition to serving as the main point of contact for People Operations.  This role will collaborate on Talent Acquisition initiatives, and drive employee engagement, well-being, and employee relations efforts.

The People Operations Generalist will act as a liaison between leadership and employees, ensuring alignment with company policies, core values, and business objectives.

 

Essential Job Functions

Employee Relations & Engagement:

  • Serve as the primary People Operations contact to support the leadership team and employees.
  • Promote a positive work culture by fostering open communication, employee recognition, and engagement initiatives.
  • Coach and mentor employees, providing guidance on company policies and HR matters that align with Versova values.
  • Collaborate on investigating employee complaints and concerns, ensuring timely resolution in alignment with company values and legal compliance.
  • Mediate and resolve grievances, employee relations issues, and conflicts with sensitivity to employee goodwill and company goals.

People Operations Administration:

  • Track and analyze People Operations metrics (e.g., KPIs) to evaluate initiatives and recommend areas for improvement.
  • Maintain and update HRIS and personnel records to ensure accuracy and compliance with employment laws (FMLA, ADA, EEO, etc.).
  • Assist with the development, communication, and implementation of company policies and procedures.
  • Support leadership training, personal development programs, and employee performance feedback processes.
  • Advise and assist managers in providing constructive feedback, coaching, and performance improvement plans when necessary.
  • Ensure compliance with federal, state, and local employment laws and regulations.

Talent Acquisition Support:

  • In charge of recruitment for farm-level positions, posting jobs, setting and conducting interviews and selection process.
  • Assist/attend college fairs and recruitment events as needed.
  • Support and collaborate with the Sr Talent Acquisition Specialist.

Other Duties:

  • Work directly with department personnel.
  • Participate in strategic projects and initiatives that align with company values and operational needs.
  • Perform other duties as assigned to support People Operations goals.

Knowledge, Skills, and Abilities (KSAs)

  • Excellent verbal and written communication skills.
  • Strong interpersonal, negotiation, and conflict resolution abilities.
  • High level of organizational skills and attention to detail.
  • Proactive and independent with a proven ability to take initiative.
  • Solid understanding of HR practices, laws, and compliance standards.
  • Ability to collaborate with leadership and employees at all levels of the organization.
  • Proficiency with MS Office Suite and experience with HRIS/Applicant Tracking Systems.
  • Ability to analyze data, track metrics, and drive continuous improvement.
  • Strong time management skills with the ability to prioritize and meet deadlines.

Required Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a closely related field or related field experience in lieu of a degree.
  • Proficient in HRIS systems and Microsoft Office Suite (particularly Excel and PowerPoint).
  • Strong understanding of federal and state employment laws and regulations.
  • Fluent bilingual proficiency in English and Spanish (reading, wr

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Company

Pacific Bells

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