Sr Flight Ops Crew Analysis Consultant

Department:

Crew Planning & Analytics

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Flight Operations Crew Analysis Consultant is responsible for leading and conducting research and analysis to develop, enhance, and support Crew Planning and Flight Operations tools and data processes while minimizing planned and executed costs. The Senior Consultant applies their analytical and technical background to lead the team in solving business problems. This role also deeply understands data sets and prepares/presents the team’s work to Senior Leadership. The Senior Flight Operations Analysis Consultant is detail-oriented and excited to support impactful initiatives that drive the future of Southwest.

Additional details: 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.   

• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.  

  

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Responsibilities

• Leads and execute the research and analysis of trends, the development of new processes, tools and reports to support greater efficiency for Flight Operations Crew Planning and Scheduling
• Mentors other team members and helps develop Analysts and Consultants within and outside he team
• Directly involved in the development, improvement, and quality control of data sets by participating and leading conversations with our technology partners and other teams within the business
• Leverage his/hers and the team’s technology skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests
• Transforms raw data into easily understood, presentable, and actionable findings sharing them with Senior Leaders, Employees, and Unions
• Leads the development, improvement and maintenance of predictive models and forecasting tools
• Facilitates and teaches technical guidance on principles and topics to Flight Operations Crew Planning, Scheduling, Labor Relations, Finance and other departments across the company
• Conducts analysis using optimization to create and compare scenarios offering insights into pairing construction, work rule changes, and any other project benefiting from optimization
• Leads the analysis of proposed work rule changes and supports Labor Relations, Finance and the People Department with crew related data
• Partners with technology and other business areas to develop, improve, maintain and correct deficiencies on software and data sources
• Drives operational and cost improvements for staffing, crew pairings, daily open time assignment, and irregular operations management
• Develops and maintain strong relationships with Customers, peers and Leaders while taking ownership of individual and Team deliverables
• Utilize appropriate data management procedures including privacy standards. Also, makes sure the team follow the procedures and standards accordingly
• Attends, leads and participates in meetings; creates and delivers presentations to Company leaders, Employees, and Unions
• Supports the other teams within the Crew Planning & Analytics Group by designing, preparing and presenting when required
• Interfaces with and supports Leaders in