Executive Administrative Assistant (Hybrid)

ABOUT THE ORGANIZATION

SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

The anticipated salary range for this role is between $48,000.00 and $95,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

Specialties:

Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services

JOB SUMMARY:

The Executive Assistant will have the ability to exercise good judgment in a variety of situations, have strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among priorities. This person must be highly organized with the ability to support multiple projects while accomplishing core responsibilities at scale. This job is based in Los Angeles, CA.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide support to various C-Suite Executives.
• "Gatekeeper" and "gateway" role, providing a bridge for smooth communication between the C-Suite Leaders/s and the business. Demonstrating leadership to maintain credibility, trust, and support.
• Maintain multiple calendars, including scheduling meetings, coordinating appointments, speaking engagements, and travel (may include domestic and international) arrangements. Exercise discretion in committing time and evaluating needs. Arranges events, included but not limited to dinners, corporate functions.
• Serve as a liaison receiving and screening phone calls, visitors, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution.
• Plan, monitor and executes the day-to-day administrative tasks to ensure a smooth workflow working with business executives, as well as with internal and external clients. Provide coordination, monitoring and communication of projects and programs that might be assigned. 
• Drafts and revises memos, emails, agendas, action notes, letters, reports, presentations, and other correspondence to high-quality standards
• Arranges all the logistics for meetings and events including the drafting of agendas; develops, compiles, and distributes presentation materials; records meeting minutes. Not limited to Board Meetings, Management Committee Meetings and other meetings through the year. 
• Welcomes guests by greeting them, in person or on the telephone, and answering or directing inquiries.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies.
• Communicates on operations and processes, and when necessary, ensures implementation.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Successfully completes critical aspects of deliverables with a hands-on approach.
• Provides high touch quality of service within the organization and with external clients.
• Improves quality results by conducting research and implementing problem solving skills.
• Ensure expenses and other administrative tasks are handled and approved promptly.
• Represents the executive by attending meetings in the executive’s absence and speaking for the executive.
• Assist with IT Access Ticket System and Ask HR Ticket System.  Assist with COUPA processes. 
   

POSITION SPECIFICATIONS:

• 5+ years of administrative experience in a tech or finance environment with 3+ of those years supporting at the exec