Resident Manager

Grecotel, the leading hotel chain in Greece, is seeking a Resident Manager for one of its 40 luxury hotels and resorts located all over Greece. As the Resident Manager, you will be responsible for overseeing all aspects of the resort, ensuring guest satisfaction, and managing a team of staff members. You will be working for a company that is dedicated to delivering luxury experiences to travelers in the country's most beautiful destinations. With over 45 years of experience in Greece's hospitality industry, Grecotel is known for its superb beachfront locations, sophisticated lifestyle experiences, and genuine Greek hospitality.

Responsibilities

• Oversee the daily operations of the resort including guest services, housekeeping, food and beverage, and maintenance departments
• Maintain and exceed the standards of guest satisfaction through personal interaction with guests, monitoring customer feedback, and addressing guest complaints
• Develop and implement policies and procedures to ensure the highest level of service and maintain the resort's reputation as a luxury destination
• Manage the financial performance of the resort, including budgeting, forecasting and analysis, control of operating expenses, and revenue management
• Train qualified staff members, provide leadership and guidance, and develop a culture of excellence and teamwork
• Ensure compliance with the company's health and safety policies and procedures, local regulations, and industry standards

Requirements

• Bachelor's degree in Hospitality, Business Administration, or related field
• 5+ years of experience in hotel management, preferably in a luxury setting
• Proven leadership and organizational skills
• Ability to work under pressure, prioritize tasks, and meet deadlines
• Excellent communication, interpersonal, and customer service skills
• Strong financial management and analytical skills
• Knowledge of local regulations and industry standards in the hospitality sector.

Benefits

• Competitive salary and other benefits (bonus included)
• Advanced Opportunities for professional growth
• Accommodation (if necessary) and Board
• Transportation costs
• Participation in educational programs