Jobs and Careers

Business Transformation Manager - Insurance

Softtek

MexicoRemotefull_timeVerifiedPosted 19 Aug 2026

About the role

BUSSINES TRANSFORMATION MANAGER SR

5 to 10 years of experience in insurance. An experience in consulting is a plus.

• Academic background: actuarial/statistics with technical modelling background

• Strong project Management skills

• A strong interest on Technical excellence and actuarial

Soft skills

High Customer orientation
Good organization and communication
Excellent writing and communication skills
Team player

English:

Advance level in English

You will be in charge of several underwriting and technical projects , on which you will have the responsibility of rolling out technical solutions according to the needs and requirements of the entity client. Your role will encompass three main components:

Lead the implementation and successful roll-out of EB Partners projects
Well coordinate the different steps of the projects: Document specifications, Coordinate local SIT and UAT, help priorization, reporting of progress metrics , support in Opco/steerco meetings coordination.
Well make the link with EB Partners project team on daily basis : share the main feedbacks, help prioritize the work, share any blocking points – to ensure a good reactivity and the right level of informatin.

Support local UAT phases ; with a good knowledge of insurance products and processes and being trained as well on EB Partners processes and solutions
Support Training and change management process on deployed solution
Coordinate with local IT Teams and EBP Teams on topics requiring integrations : our solutions are connected to ecosystem and there will be evolutions in the coming weeks/months on this that needs to be strongly coordinated and monitored.
Support current solutions in production : Incident management in link with Mexico BAU team, Regular BI & Reporting
Overall projects coordination with the different meeting : daily, weekly status point, bi weekly opco, Monthly STC – planning & Status updates, key messages, arbitration points, production KPIs etc
As part of digital transformation project, you will need to review and provide Consultancy support/insights around the book of requirements provided by the client and covering :
Offer definition and product design
Underwriting process & Guidelines
Pricing review for New Business Quotation and Renewal including different modelling methods: GLM, machine learning approach… Also pricing model analysis and review as part of digitalization of quotation process.
Data/analytics for different use cases : commercial, profitability improvements, pricing, claims etc.

LOCATION:

Felix Cuevas, CDMX.

On-site at the client's office 3 days per week