Summary
 

Working at CGS Administrators, LLC
Are you looking to be a part of a great professional team working in a fast-paced environment where you will be valued and can make a difference? Do you enjoy working with project management processes? Agile and Waterfall methodologies? CGS Administrators is based in Nashville, TN located in the lovely One Century Place Conference Center! If this career opportunity sounds like you, then look no further and join CGS Administrators!

Position Purpose
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

Description
 

Logistics:

This position is full-time onsite located at 26 Century Blvd., Ste. ST610 Nashville, TN 37214-3685.

 (40 hours/week, 8 hours/day) Monday – Friday

What you’ll do

• Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.

• Guide both technical and customer departments in the development of the systems that support the business solution.

• Facilitate the transfer of knowledge about the direction of the business units to others who support them.

• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.

• Provide input on the business direction for system changes.

• Validate the business need for solutions to business problems and process improvements.

• Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Work Environment:

• Fast-paced, high demand environment.

• Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.

• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

To Qualify for This Position You’ll Need:

Required Education:

• Bachelor’s degree in computer science, Business Administration, or other job-related field OR

• Four years of job-related work experience OR

• Two years of job-related experience plus an associate degree in computer science, Business Administration or other job-related degree

Required Work Experience:

• 4 years of IT business analysis experience.

Require Skills and Abilities:

• Demonstrated understanding of concepts of the supported business unit.

• Basic knowledge of standard industry practices.

• Demonstrated knowledge of procedures for the business unit.

• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.

• Strong teamwork and interpersonal skills.

• Understands how IT affects an organization and is able to link it to business processes.

• Excellent a