Business Systems Analyst - Pharmacy Technician

The Business Systems Analyst – Pharmacy Technician supports areas of drug safety, patient care and decision support toward creation and maintenance of the Indian Health Services (HIS), Health Information Technology Systems and Support (HITSS) Systems. This position works with Healthcare Professionals to review prescribed drugs and works with RPMS staff to cleanup drug files to ensure compliance. This full-time position is 100% remote.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.   

ESSENTIAL REQUIREMENTS

• Must be able to obtain and maintain a Public Trust clearance.

• Pharmacy Technician Certification is preferred.

• Experience working at a Pharmacy is required.

• Experience working in a Federal Government environment is preferred.

• Previous experience working with the Department of Health and Human Services especially with Food and Drug Administration, is preferred.

• Strong knowledge on reviewing and interacting with an electronic medial record

• Knowledge of pharmacy rules and regulations, practices are desired.

• Excellent communication skills.

• Attention to detail and precision, with a high value on quality.

• Excellent customer service skills.

• Excellent communication skills (verbal, written and presentation).

• Skilled proficiency in the use of Microsoft Windows and Office programs (i.e. Word, Excel, Outlook, PowerPoint, etc.).

• Detailed-oriented with ability to manage multiple projects and priorities.

• Solid organizational skills relevant to carrying out day-to-day responsibilities.

• Ability to work effectively, both independently and in a team environment.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned. 

• Works and communicates with software engineers, clinical specialists and product analyst in the cleanup of drug files that are processed into RPMS.

• Collaborates with other health care, business and information technology professionals to analyze, design, implement and evaluate information and communication systems that enhance individual and population health outcomes and improves patient care.

• Uses their knowledge of drugs and patient care combined with their understanding of informatics concepts, methods and tools to assess information and knowledge needs of healthcare professionals and patients and develop, implement and refine clinical decision support systems and quality improvement systems.

• Verifies patent paperwork related to patient prescriptions for compliance.

• Works closely with decision support experts and engineers to develop clinical decision support methods.

• Reviews updates to standardized terminologies and updates terminology content where needed.

• Maintains customer satisfaction through a combination of meeting performance objectives, frequent communications and developing the relationship to that collaboration and consultative solutions-oriented approaches are possible.

• Proactively manages changes in project scope, identifies potential crisis and assists with devising contingency plans.

• Develops and delivers progress reports such as project metrics and project status.

EDUCATION AND EXPERIENCE

Bachelor’s degree in a related field and a minimum of five (5) years relevant experience, or equivalent combination of education/experience. Experience working at a Pharmacy is required. Experience working in a Federal Government environment is preferred. Previous experience working with the Department of Health and Human Services especially with Food and Drug Administration, is preferred.

PHYSICAL DEMANDS