Business Systems Analyst

Business Systems Analyst

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is seeking a Business Systems Analyst to support our customers at Norfolk Naval Shipyard (NNSY). You will gather data, develop metrics and dashboards, provide analytical support, and create a wide range of graphics-based presentations to support evaluation of performance and progress toward established goals. You will provide objective information for data-based decisions that impact Shipyard programs and operations.

This job posting is to source a candidate pool to fill multiple positions.

Responsibilities:

• Work with our customers to understand and define Shipyard needs. Develop, recommend, and implement solutions.

• Assist in the definition, preparation, and collection of metrics and system availability reports, including data collection, preservation, processing, analysis, and storage.

• Perform analysis on business or systems processes to identify improvements and interpret trends or patterns in complex data sets. Research new methods or practices for application to customer support and provide recommendations.

• Produce functional design specifications based on user requirements. Configure and design functional solutions (e.g., reports, interfaces, workflows, and extensions).

• Use your data visualization skills and analysis expertise to create graphic-based presentations that support end-user reporting and information requirements.

• Collaborate with subject matter experts to meet customer needs and contract requirements. Facilitate support processes that improve system performance and reliability.

• Support technology users and provide recommendations on business/systems process best practices.

• Support/interface with customers via face to face, telephone, video conferencing, email, chat, and applicable online presence.

• Support the execution of contract requirements, which may include timely completion of written reports and submission of supporting data and metrics.

• Other duties as assigned.

• Work independently with limited supervision. Problems faced are difficult and sometimes complex.

• Work is on the customer site, embedded in the Shipyard industrial environment, to ensure customer needs are being met.

• Physical Demands: Normal demands associated with a Shipyard office environment, including ability to work on a computer for long periods. Work may sometimes be in an active industrial environment that may require walking long distances carrying backpack filled with work materials (and transporting materials, supplies as needed), climbing ladders, and accessing confined spaces. Ability to lift/carry up to 40 lbs.

Qualifications:

Required: 

• Must be a U.S. Citizen with an active DoD Secret security clearance. 

• Bachelor’s degree in a related field of study.

• Minimum 5 years of business/systems analysis experience. 

• Minimum 3 years of experience creating professional graphics-based presentations using Tableau, Power BI, or other visual analytics software.

• Strong expertise in PowerPoint and Visio.

• Ability to understand front-end user requirements and a problem-solving attitude.

• Hands-on experience with SQL.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. 

• Adept at report writing and presenting findings.

• Ability to accurately highlight progress toward established goals and configure data to tell a story.

• Broad understanding of Naval Shipyard business and operational processes and general knowledge of Shipyard planning and execution systems.

• Willingness and ability to experiment and innovate new approaches to provide the highest caliber service to our customers. 

• Strong written and verbal communication skills and ability to communicate with customers at all levels of the organization in a professional, effective manner.

• Strong customer service orientation. Respectfully engage customers in a manner that achieves successful outcomes. 

• Ability to organize work efficiently and manage time effectively.

• Ability to perform successfully both independently and as a team member