Business Systems Analyst

Strategy & Planning:

• Meet with decision makers, systems owners, and end users to define business, financial, and operational requirements and systems goals, and identify and resolve systems issues
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• Responsible for evaluating enhancements, releases, or new product offerings for the assigned business systems and identifying the business value proposition and/or the operational efficiencies to be gained.
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow. *

Acquisition & Deployment:

• Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Conducts research on software and hardware products to justify recommendations and to support purchasing efforts.

Operational Management:

• Prepares and delivers reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
• Communicates, coordinates, and resolves any and all issues associated with assigned system applications.
• Performs cost-benefit return on investment analyses for proposed systems to aid management making implementation decisions.
• Ensures compatibility and interoperability of in-house and purchased computing systems.
• Reviews and approves any changes to system specifications/functionality prior to deployment.
• Coordinates the implementation of system/software releases.
• Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide orientation and training to end users and support staff for all modified and new systems.
• Create system design proposals. *
• Participate in systems development and design, including software programming and table, report, and panel design. *
• Create systems models, specifications, diagrams, and charts to provide direction to system programmers. *
• Provide guidance and/or instruction to junior staff members. *

Technical Proficiency:

• SQL Server T-SQL query development
• SQL based report writing
• SQL Server troubleshooting and performance. *
• Process automation using DTS, SSIS or third-party applications *
• Knowledge of programming concepts and languages *

Education and Experience:

• Proven experience in the design, development, and implementation of software and hardware solutions, systems, or products.
• Excellent understanding of the organization’s goals and objectives.
• Experience using Microsoft Visio for creating systems models, specifications, diagrams, and charts.
• Excellent research, troubleshooting, and fact-finding skills.
• Extensive experience with core software applications.
• Understanding of basic programming concepts (sequence of commands, conditional structures, looping structures, etc.).
• Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). 
• Competent to consider most business implications of the application of technology to the current business environment.  

Level II: (In addition to the requirements of Level I)

• Intermediate technical knowledge of programming languages used at NASA Federal, including, but not limited to, PowerOn, VB.NET, VBScript, T-SQL. *
• Working knowledge of network and PC operating systems.
• Working knowledge of current network hardware, protocols, and standards.
• Extensive practical knowledge in importing data fo