Business Systems Analyst
Flock SafetyAbout the role
Who is Flock?
Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.
We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Opportunity
The Business Systems organization develops and maintains Flock’s internal SaaS platforms, enabling us to scale efficiently and deliver solutions in a high growth environment! We are seeking a Business Systems Analyst to focus on key systems such as Salesforce, NetSuite, and Coupa. The ideal candidate will have a strong background in business systems, experience with financial tools, and the ability to collaborate effectively with both stakeholders and technical teams. This position is essential in enabling our teams to scale operations and meet the growing needs of the business. Specifically, this person will play an integral role in ensuring the success of Finance-related improvements; helping to define detailed requirements, document system processes, and assist in reporting/analytics.
The Skillset
4+ years of experience as a Business Analyst, Product Owner, or Business Systems Analyst, preferably in a fast paced, startup environment
Experience with ERPs (such as NetSuite) and Procure-to-Pay systems (such as Coupa) financial systems such as NetSuite, Coupa, or similar.
Familiarity with Salesforce administration and integrations.
Strong analytical skills and attention to detail.
Proven ability to communicate effectively with both technical and non-technical stakeholders.
Exceptional written and verbal communication skills.
Has a natural curiosity and eagerness to learn new things
Are motivated and self-driven, with a desire to take ownership of their work
Knowledge of operations and logistics processes a plus
Familiarity with Agile methodologies
Experience working in JIRA
Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.
The First 30 Days
Begin your onboarding
Familiarize yourself with company culture, values, and processes.
Gain access to all necessary systems and tools.
Meet your stakeholders:
Meet the key stakeholders you will be working with across Flock
Understand their current challenges, goals, and system dependencies.
Complete quick wins:
Assist in resolving small-scale, high-priority system issues by defining requirements and working with the systems team to deliver.
The First 60 Days
Requirement Gathering & Analysis:
Collaborate with stakeholders to document and val
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