Business Systems Analyst
CACI International IncAbout the role
The Opportunity:
CACI is seeking an experienced Business Analyst to assist in the definition (elicitation, analysis and development of business and technical requirements) and implementation of a Computer Aided Dispatch (CAD) system for IT staff supporting the Federal Protective Service (FPS) at Department of Homeland Security (DHS).
Responsibilities:
• Analyze business and technical processes to formulate and develop new CAD System.
• Gather and analyze business and technical requirements for CAD system
• Develop user stories based on requirements
• Support the preparation of required documentation and artifacts.
• Coordinate with cross-functional teams to ascertain system requirements such as functions, input data, output data, techniques, controls, User Acceptance Testing criteria, and execution of user’s acceptance.
• Manage and maintain the Knowledge Base.
• Write and edit documents such as Procedural Manuals, Standard Operating Procedures, and Work Instructions.
• Track risks and opportunities within assigned projects, including development and implementation of mitigation plans.
• Conduct Quality Reviews of documentation to identify improvements opportunities.
• Apply business concepts and theories to real-world decision making.
• Increase proficiency in specific business disciplines such as Financial & Operations Management.
• Create and distribute project & operational reports as requested.
• Facilitate projects and coordinate with cross- functional teams to produce better business outcomes.
• Host and facilitate weekly/monthly project meetings
Qualifications:
Required:
• Ability to obtain a Department of Homeland Security (DHS) Entry on Duty (EOD).
• Bachelor’s degree or equivalent + 8 years’ experience.
• Experience working with emergent response technologies and processes to develop requirements for CAD systems.
• Strong proficiency with Microsoft products such as Excel (pivot tables and charts), PowerPoint, Word, Project, Visio and Teams.
• Previous experience creating, revising, updating, and maintaining documentation such as standard operating procedures (SOP), job aids, and work instructions.
• Ability to lead and facilitate meetings with government and contractor stakeholders.
• Understanding of Project Management methodologies.
• Experience with Microsoft Project, JIRA, and Confluence
• Ability to communicate clearly and effectively in interpersonal and written formats.
Desired:
• Previous DHS experience
• Emergent Dispatch/Response or Law Enforcement Dispatch experience
• Experience using Jira/Confluence
• Experience with Agile and software development environments
________________________________________________________________________________________
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
________________________________________________________________________________________
Pay Range: There are a host of fac
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s