Business Systems Analyst

WWC Global is seeking a Business Systems Analyst to assist with the development and maintenance of the intranet, dashboarding efforts, and tools enhancement internal to the Immigration and Customs Enforcement Office of the Chief Financial Officer to include divisions such as Office of Budget and Program Performance, Business Management Office, Office of Financial Management, Office of Data Analytics, and Office of Audit Control. The Business Systems Analyst will also assist with the development of dashboards, workflow analysis, building and updating analytical tools and programs for use in Human Resources and Financial Analysis.

Responsibilities may include but are not limited to:

• Assist with the maintenance of the OCFO Intranet Site, Position Management Tool, HART tool, and various dashboarding efforts across ICE OCFO
• Update, improve, and maintain existing workflow management tools with a strong expertise and emphasis in data analysis and visualization using tools such as Power BI and Tableau
• Identify requirements and documentation for Content Management and Workflow Management Tools to include creating Quick Reference Guides and Standard Operating Procedures to support tools use and implementation thereof
• Implement recommendations or solutions and ensure the OCFO receives the necessary assistance to carry out the mission
• Provide insight on leading practices while addressing technical questions and strategic issues
• Develop visual representations of data and relationships to convey key information
• Identify new software and tools to enhance the OCFO automation strategy
• Identify policy gaps and develop new policies to support strategic goals and align the OCFO tools and insight pages to those policies
• Identify and negotiate team schedules, milestones, and resources required to meet project objectives
• Analyze and recommend improvement to the digital tool development and decision-making processes
• Conduct focus groups and facilitate workshops

• Configuring and setup of content and workflow management tools

• Updating and maintain existing workflow management tools

• Creating and offering real opportunities for automation and faster growth through the identification of new software and tools to enhance the OCFO automation strategy

Work Environment:

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
• Ability to sit at a computer terminal for an extended period of time.

• Ability to work in confined areas.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 0-20% / Occasional travel.

WWC Global, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies.

At WWC Global, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Global is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to WWC Global HR at hr@wwcglobal.com.

WWC Global is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

WWC Global's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by fe