Business System Developer - Salesforce

Charles River Analytics creates solutions and technology to tackle the world’s most challenging problems. Our team of technological entrepreneurs works together to push at the forefront of enhanced AI, robotics, smart sensing, and human-centered computing. The resulting research and development help to continuously advance government programs and discover new possibilities in the commercial marketplace. We are a 100% employee-owned company, encouraging participation, innovation, and responsibility from our entire staff. At Charles River, we take great pride in our success in attracting and retaining the most talented and creative problem-solvers in our field. Are you interested in being an Employee Owner at one of Boston's Best Places to Work? If this sounds like you, then we’d love to hear from you!

We are seeking an enthusiastic Business System Developer to join our growing team. In this role, you will utilize your passion & skills to support all business systems users across our growing organization. You will make key process improvements within Salesforce and other business systems that have a direct impact on the overall success of Charles River Analytics. 

Ways you can make an impact:

• Serve as an administrator for CRA’s Salesforce environment which includes 125+ users and is comprised of 100+ custom objects
• Provide technical support to end users as needed, as well as training new users in basic Salesforce navigation and functionality
• Develop and maintain Salesforce workflows and automations
• Collaborate with the Business Systems team to develop and implement Salesforce Apex solutions
• Create and maintain business intelligence artifacts; assist end users in the creation of reporting tools and dashboards as needed
• Collaborate with the Business Systems and IT teams to maintain cross-systems data synchronization and integrity
• Collaborate with others in IT, Business Systems, and Management to improve and develop processes
• Document system features, processes, and best practices
• Identify opportunities to improve processes as necessary

What you will need to be successful:

• Bachelor's degree in computer science or equivalent programming experience
• Experience in Salesforce Lightning environment
• Knowledge of the Salesforce platform and products, and how to translate business needs into technical solutions
• Experience working with and transforming large datasets
• Experience working with Salesforce custom objects and data model
• Demonstrated ability to learn new systems quickly
• U.S. Citizenship is Required

Nice to haves:

• Salesforce certified administrator
• Familiarity with Salesforce SOQL and Apex
• Salesforce-certified Platform App Developer
• Experience in supporting integrations across external systems
• Experience with Unanet
• Experience with Cost Point
• Experience with PowerBI
• Advanced experience with Excel (e.g., macros, pivot tables)

Why Charles River?

Charles River Analytics is a 100% employee-owned company that thrives on collaboration and values each employee-owner. We offer competitive compensation plus bonuses, profit-sharing, and an attractive benefits package. Our benefits include 100% employer-paid medical and dental insurance as well as vision, life, and disability insurance; paid maternity/paternity leave; tuition reimbursement; monthly gym allowance; free parking; generous paid time off; and a casual environment. We are also accessible by public transportation. We offer a hybrid onsite/remote (60/40) schedule with tremendous flexibility. At Charles River, we truly value work-life balance