Job Category:

Information Technology

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Business Systems Analyst ERP II position is responsible for providing system-level support for various business applications to include Workday and related systems as well as demonstrates project management skills to facilitate meeting and drive projects to completion. Support includes installation, configuration, maintenance, training, reporting and production support for the ERP business applications and all other 3rd party integrations. This position works on complex problems where analysis of situations or data requires an in depth evaluation and knowledge with the application. The ERP Business Analyst II may provide leadership for other team members as well as the business units, technology teams and support teams. This position will support the business objectives of the hospital as well as the delivery of safe patient care and services.
 

Minimum Job Qualifications

• Licensure or other certifications: Job related certification or Workday ERP professional certification required for at least one domain, i.e. HCM, Finance, Payroll, SCM, Adaptive Planning or Prism module.

• Educational Requirements: Bachelors Degree Required in Computer Science or other related field required. 

• Minimum Experience: Minimum of five (5) years experience as a healthcare applications analyst or IT Trainer experience required. Some operation experience may be considered in lieu of direct IT applications support work.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Demonstrates sound technical judgment and competent technical skills with ability to troubleshoot complex issues.

• Meets competency requirements of the job and demonstrates proficiency in all aspects of the identified job responsibilities.

• Achieves the department/unit quality and productivity standards and is accountable for specific customer/user satisfaction.

• Demonstrates work approach that is team centric, creative and analytical with solid organizational, problem solving and time management skills.

• Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the  systems supported.

• Demonstrates excellent communication skills, both written and verbal.  Includes customer interactions and technical discussion and documentation.

• Demonstrates ability to apply business and/or revenue cycle workflow knowledge in support of assigned systems and users.

• Able to develop and maintain good working relationships with peer, leadership and customers:  interact positively and productively with teams across organizational lines.

• Demonstrates strong analytical and product management skills, including a good understanding of how to interpret customer business needs and translate them into application and operational requirements.

• Demonstrates ability to independently (with leadership support) lead/ facilitate small projects as assigned in the delivery and support of Business or Revenue Cycle system solutions. 

Essential Tasks and Responsibilities

• Works collaboratively with system users, technical staff, other ITS groups and vendor support resources in problem solving related to customer group systems.

• Coordinates aspects of planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality within the various business & revenue cycle applications.

• Conducts and collaborates the efforts in researching, planning, installing, configuring, troubleshooting, maintaining and upgrading of operating systems and application software/hardware, developing knowledge regarding support of assigned systems.

• Participates in development and execution of standardized methodology for testing major system functions before system changes/upgrades are moved to production environment.

• Creates and maintains up