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The Business Support Coordinator 3 follows established procedures and guidelines to provide clerical support to an office, department, or other organization group. The Business Support Coordinator 3 performs advanced administrative/operational/customer support responsibilities that require independent initiative and judgment.

The Business Support Coordinator 3 compiles information and enters it into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Code and sorts documents to process or file them. Make standard calculations to compile and report statistics. Respond to, or redirect, routine inquiries from external or internal sources about our organization, its activities, or processes to ensure callers/visitors are answered promptly. Communicate with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Perform other routine administrative activities according to our established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are typically focus on methods and tactics for completing administrative tasks/projects. Judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, depth of knowledge of administrative processes and organizational knowledge. Will work with outside vendors.

You will be reporting directly to an Associate Director, Market Development.

Use your skills to make an impact
 

Required Qualifications

• 1+ year of experience providing administrative support or an equivalent combination of education and experience
• Strong proficiency in Microsoft Office applications, including Word, Excel, PowerPoint
• Demonstrated ability to handle confidential information and work independently
• Must reside within a 60-mile driving distance of the Louisville Metro area.

Preferred Qualifications

• Demostrated leadership or supervisory experience
• Previous experience with accounts-related data entry
• Experience conducting internet research and proofreading/editing documents

Additional Information

• Schedule/Time Zone: Monday through Friday, 8:00 AM – 5:00 PM Eastern Time with flexibility to work overtime as needed.
• Work Location: Louisville, KY
• Work Style: Remote
• Travel Requirements: Up to 10% travel to the Louisville, KY office

Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-at-Home (WAH) Internet Statement: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$43,000 - $56,200 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among o