Business Support ATR-D

We are the creators of the blockbuster Halo franchise, encompassing games, television series, novels, comics, licensed collectibles, apparel and more. We are looking for new Spartans to join our team and build the next generation of games and experiences in our award-winning sci-fi universe. We believe relying on our collective talents and passions is our best path to shared success - which is why our studio is home to creators, builders, administrators and inventors from varied backgrounds with diverse perspectives.  

Our studio is seeking a highly motivated Business Administrator to serve as our lead administrator and provide calendar management and support for our VP, Head of Studio. We’re looking for a highly-motivated, detail-oriented admin who thrives in a fast-paced environment. If you are passionate about the craft of business support and about working in a dynamic, creative game studio environment, we’d love to learn more about you! 

In this role, you’ll be responsible for supporting our studio head at a leading Xbox Games Studio. You’ll manage his calendar, assist in planning his time, and coordinate domestic and international travel itineraries as needed. You’ll also partner with the chief of staff on building and maintaining our studio’s rhythm of business, support team-building and morale activities for the studio, and coordinate operations throughout the studio. Roles at our studio are flexible, and you can work from home up to two days a week in this role (Thursdays and Fridays). 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

Responsibilities 

• Provide strategic calendar and time planning support for our VP, Head of Studio, based on developing deep knowledge of the studio head’s priorities and operating style. Is proactive, agile, and flexible with calendaring and can manage ambiguous situations with a high degree of accuracy and attention to detail. 
• Coordinate domestic and international travel arrangements using Microsoft tools (e.g. accommodations, transportation, security, documentation). Create detailed itineraries for daily activities during travel. 
• Oversee space management processes and team spaces, working with leaders and managers across the studio to drive changes and future needs based on data. 
• Develop a deep understanding of the studio’s rhythm of business (ROB), including the  key stakeholders and interdependencies within the business, and partners with the chief of staff to build and implement ROB. 
• Manage and maintain headcount activities for studio in partnership with the chief of staff, including onboarding, staff movement/transfers, reporting, offboarding, and other relevant transactions. 
• Oversee inventory management, participate in discretionary and travel budget tracking and reporting, and own expense management. 
• Manage studio distribution lists, ensuring all distribution lists for the studio are up-to date and hierarchy is aligned.   
• Identify, recommend, and implement solutions to departmental operations and process issues.  
• Own the coordination, logistics, and direction of studio-wide events, working with the studio admin team and delegating as necessary. 
• Provide leadership by actively participating in the Business Support community within XGS, Microsoft Gaming, and Microsoft at large, mentoring other Business Support professionals. Mentors and trains new business support staff as applicable

Qualifications

Qualifications 

Required qualifications: 

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.
  
  • OR equivalent experience 
• Demonstrated proficiency in Microsoft tools such as Outlook, Office, Visio, Employee Central, iCIMS, MS Expense 2, My Order and SharePoint.   
• Proficient written and verbal communications skills, attention to detail, problem solving, organization and time management.  
• Demonstrated ability to manage sensitive and confidential information with discretion and professionalism.    

Preferred qualifications: 

• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)