Business Specialist

Employment Type

Permanent

Closing Date

16 Feb 2024 11:59pm

Job Title

Business Specialist

Job Summary

Job Description

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And this is where YOU come in, by playing your part in help our customers connect: faster, better, and smarter.

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

The role with us

As a Business Specialist, you are responsible for providing specialised support for Telstra’s Channel Operations, focusing on management, performance and the end-to-end service delivery of Sourcing Services and Value-Added-Management for its Joint Management Fund (JMF) and Rebates program.

Reporting to the Billing and Payments Team Lead, you work as a key member of the Device Launch and Performance Mission providing business, commercial and operational support required for delivering to Telstra’s strategic business plan.

Key responsibilities

• Validate and process rebates for a range of products in the Devices and Networks environments, Supply Chain Services categories and associated marketing collateral.  Products include mobile handsets and accessories.

• Work with the product and service suppliers (external), Telstra Supplier Managers, Commercial Managers, Accounts Payable team members and Inventory Planners to resolve any order issues, particularly pricing, delivery date and contract terms

• Verify warehouse goods receipt and execute in purchasing and ERP systems (Sapphire (Sap4Hanna) (IRIMS (Oracle RIMS), etc to ensure timely payment for rebates management

• Resolve receipting and invoice payment anomalies and disputes with Suppliers

• Respond to Supplier enquiries and escalations relating to the JMF and Rebates activities

• Ensure all outstanding credit notes from Suppliers for joint marketing funds (JMF), rebates, promotional activities, returns, and rebates are received and processed.

• Provide to-end reporting cadence and key metrics, including but not limited to, the Accrual balance reports, PO Summary reporting, Value Entitlement & JMF Logs, Overdue and Aged Claims reporting, Reconciliation reports for vendors and Telstra, Rebate Trackers

• Responsible for driving innovation to improve processes, systems and reporting related to Sourcing Services, and to continuously look for opportunities to innovate and evolve our engagement with key accounts.

About you

To be successful in the role, you will bring skills and experience in:

• Demonstrated knowledge and practical working experience in P2P E2E

• Demonstrated knowledge and practical working experience in the three way matching of invoices to the purchase order and the goods receipt.

• Demonstrate a high level of accuracy and attention to detail

• High financial literacy in relation to Balance Sheet, P&L and Cashflow and the implications from purchases and rebates

• Ability to manage stakeholder expectations with clear and concise communication.

• Ability to work collaboratively within a dynamic team environment.

• Confident in communicating across a number of channels

• Achieves optimal outcomes with effective and efficient use of resources, ensuring integrity, honesty, fairness and ethical conduct in the procurement process 

• Manages and role models Telstra’s governance and compliance guidelines

Qualifications and Experience:

• Direct experience with SAP (or equivalent) – highly desirable

• Demonstrated Customer Service skills.

• Demonstrate a high degree of attention to detail and solid numeracy skills.

• Experience in dealing with external Suppliers.

• Experience in reviewing contracts, Purchase Orders, Goods Receipting and Invoice matching.

• Ability to determine cause and effect and strong problem solving skills.

• Ability to work effectively within a dynamic team environment.

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultur