Business Program Manager

At a Glance

We are seeking a Business Program Manager who is located in the Western or Central time zone to support operations across the Partner Experiences team within Microsoft. This role will work directly with the Senior Director of Partner Experiences to ensure operational excellence, business continuity, and strong cross-team execution. You will manage priorities, orchestrate complex schedules, create high-impact executive presentations, and support initiatives that strengthen how the team delivers for our Microsoft client.

The ideal candidate has experience in project management, business operations, or executive support, ideally within a consumer electronics, technology, or retail brand environment. Because this role has high visibility with Microsoft stakeholders, the right candidate must demonstrate exceptional communication, professionalism, and the ability to collaborate seamlessly with internal teams, partner agencies, and cross-functional leaders.

 

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.

 

Minimum Pay

USD $83,000.00/Yr.

Maximum Pay

USD $85,000.00/Yr.

What We Offer

• Competitive pay with bonus potential
• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

What You'll Do

• Support the Partner Experiences Senior Director with administrative activities, including meeting agendas, facilitation, calendar management, and action-item follow-up
• Serve as the operational backbone for the team—ensuring meetings, milestones, and deliverables stay aligned and on track
• Maintain confidentiality and demonstrate sound judgment when handling sensitive information
• Own the Partner Experiences deliverable calendar, workback schedules, and milestone tracking for key initiatives
• Drive accountability by ensuring cross-functional teams are aligned on priorities, timelines, ownership, and risks
• Support the creation and management of Rhythm of Business (ROB) processes, team cadences, and workflow systems
• Facilitate the development of executive-level PowerPoint decks, including structure, storytelling, data visualization, and design.
• Compile and synthesize input from multiple stakeholders to create cohesive, compelling narratives for Microsoft executive audiences
• Ensure all communication reflects brand voice, quality standards, and message clarity
• Partner closely with internal stakeholders, agencies, and Microsoft teams to support the development and execution of PE initiatives
• Remove roadblocks, escalate challenges, and proactively identify interdependencies across workstreams
• Serve as a point of contact for operational questions and coordination across teams
• Identify opportunities to streamline processes, introduce efficiencies, and strengthen team operations
• Support onboarding of new team members and ensure systems, documentation, and processes are up to date
• Manage or support usage of key tools (e.g., Teams, OneNote, SharePoint, Workfront, Smartsheet, etc.)
• Work within assigned project hours and budgets
• Support ad-hoc projects or strategic initiatives as assigned by leadership
• Demonstrate flexibility, adaptability, and a willingness to take on new challenges

What You'll Bring

Experience and Education:

• Bachelor’s degree in business administration, project management, operations management, or process/change management
• 3+ years of experience in project management, business operations, program management, or executive support
• Strong communication skills, including experience supporting senior leaders or executives
• Demonstrated ability to manage multiple priorities under tight deadlines
• High proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Teams)
• Experience managing cross-functional projects or stakeholders
• Strong organizational and time-management skills with excellent attention to detail
• Experience managing multiple projects and coordinating projects with multiple departments and agency staff members over varying deadline scales and time zones

 

Skills and Attributes:

• Experience working within Microsoft or other large, matrixed organizations
• Backg