Business Optimization Partner

Business Optimization Partner - Process Improvement

The Office of Enterprise Transformation has been created to standardize our processes, optimize our operations, and drive efficiencies across the Southern Company enterprise. This organization will provide a more structured approach along with the creation and implementation of a sustainable framework to improve efficiencies, productivity, and business performance. In this rising cost environment, customers often face tough economic decisions around affordability, with the cost of our service playing a pivotal role in their considerations. It is our collective responsibility, as One Team, to operate, maintain, and invest in our operations in a manner which maximizes value for our customers, including minimizing our cost to serve them. The Office of Enterprise Transformation will be responsible for business transformation (modernization) for the Southern Company Enterprise including both the Electric and Gas operations. This includes continued modernization system wide by leveraging more efficient & effective ways of working to engage employees in identifying and delivering business transformation results.

JOB DESCRIPTION:

The Business Optimization Partner is part of the Office of Enterprise Transformation and is responsible for acting as an internal consultant that participates in and/or leads Southern Company project teams driving business transformation (process modernization, financial efficiencies and outcomes driven work) and accountability. This can include gathering, analyzing and visualizing information related to engagements across all functions of Southern Company and its subsidiaries. They will support both short and long term initiatives, collaborating with employees, leaders and other Office of Enterprise Transformation teammates in leveraging data driven solutions to deliver transformative results. The Enterprise Transformation Analyst will be responsible for collecting complex business information, evaluating what it means for the enterprise, and packaging these findings into actionable recommendations for company leadership.  The Partners may also be involved in creating and guiding organizations through implementation of transformation initiatives.

JOB REQUIREMENTS:

Education:

• Bachelor’s Degree is preferred

Experience:

• 4+ years of experience in one of the following areas: Utility, Supply Chain, Legal, Forecasting, Customer Service, Sales, Marketing, Communications, Data Analytics, or Project Management 
• Demonstrated experience in complex problem solving required.
• Must have experience in at least two of the following areas: 
  • Experience in process mapping
  • Data analysis methodologies,
  • Data visualization tools 
  • Experience developing and delivering business cases preferred.
  • Experience locating and leveraging objective data sources to tell a compelling story to drive    
    and influence decisions
  • Experience building consensus and managing conflict
  • Demonstrated experience compiling and presenting information

Knowledge, Skills & Abilities:

• Strong problem solving, critical thinking, and evaluation skills.
• Ability to analyze current processes, identify issues, and recommend/implement solutions.
• Strong written and oral communication skills.
• Ability to communicate effectively with peers and all levels of management including maintaining positive customer/client relationships.
• Strong organization and documentation skills.
• Demonstrate attention to detail.
• Must be able to prioritize, organize and complete projects.
• Ability to self-identify areas of personal knowledge gaps and proactively seek to fill them independently.
• Strong research skills are a huge plus.
• Ability to learn complex concepts quickly and apply them in the course of their daily duties.
• Application knowledge including MS Office, Excel, Power BI, PowerPoint and budget tools.
• Process oriented and strategic minded with ability to get the big picture.
• Models all aspects of Southern Company’s Values (Safety First, Intentional Inclusion, Act with Integrity, Superior Performance)

Behavioral Attributes:

• Able to adjust easily to changing priorities.
• Exhibits a high degree of initiative and is proactive.
• Takes personal responsibility for assignments and pride in their work product.
• Understands broad implications of decisions and work activities.
• Ability to grasp new concepts quickly.

About Southern Company

Southern Company (N