Business Operations Specialist

Job Description

Reporting to the VP of Customer Success, the Business Operations Specialist will drive initiatives that operationalize Lead to Cash functions for new products and product changes (phase in/phase out, EOL, etc).  They will identify and manage continuous improvement initiatives for the Lead to Cash functions related to master data for order management as well as kitting/staging activities related to custom fulfillment requests and other similar processes.  This individual will be able to pull and analyze data to help make decisions and also represent Customer Success in the device planning (S&OP & Budgets) and act as the Data Steward for Salesfoce and Zendesk

Qualifications:

• Excellent understanding of order processing and fulfillment in SAP S4/Hana ERP 
• Excellent understanding of master data related to SKU definition and set up
• Experience with inventory management and fulfillment including KTS (kit to stock) and KTO (kit to order)
• Experience with Distributor and Reseller Channel sales models
• Experience with Six Sigma
• Experience with Zendesk
• Experience with Salesforce

 Education:

• Bachelor's degree is Operations Management  or equivalent
• Six Sigma green belt 
• APICS/CPIM a plus

Additional Information

• All your information will be kept confidential according to Equal Employment Opportunities guidelines.

Our salary ranges are determined by role, level and location. In addition to salary, Magic Leap offers a discretionary bonus, equity, and a fully comprehensive benefits package for eligible employees.US Base Salary Range$66,000—$93,155 USD