Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Responsible for developing standard operating procedures, analyzing and reporting on metrics, assisting with and establishing job training within the business unit, and business continuity.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Develop policies and standard operating procedures for the Solutions Business Unit and Business Continuity
• Ensure routine review and update of policies and standard operating procedures for Solutions and Business Continuity documentation.
• Develops and manages SharePoint workflow process to handle service requests across all regional offices
• Maintain and create metrics tools that will be used to assess performance in each Region and Business Continuity performance
• Provide routine and standard reporting on productivity and performance metrics to Regional Managers on a regular basis
• Provide data and analytics representing Solutions workflow, trending and performance to business unit standards
• Review compliance to standard operating procedures across all regions to ensure guidelines and processes are being followed consistently
• Foster collaboration with Solutions Regional leaders, other solutions team members and internal customers
• Create and implement training on policies and procedures for the Solutions Business Unit and Business Continuity.
• Actively engage to give and receive feedback
• Foster innovation that drives efficiency and improved performance
• Performs all related duties as assigned

What your background should look like 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires some training in fields such as business administration, accountancy, sales, marketing, or similar vocations generally obtained through completion of a four year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of four (4) years directly related and progressively responsible experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Excellent project management skills
• Knowledge of SharePoint, Excel and other reporting systems
• Ability to multi-task in a cross-functional environment
• Good analytical and problem solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions
• Good interpersonal skills; effective team player
• Strong decision making skills
• Strong customer service skills
• Strong presentation skills
• Disciplined, process approach to routine/scheduled work
• Ability to communicate effectively both orally and in writing
• Ability to prioritize work load and consistently meet deadlines
• Strong organizational skills; attention to detail

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. 

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/amerisourcebergen

Schedule

Full time

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment i