Business Operations
ClarifyAbout the role
At Clarify, we aim to save customers time and empower high-impact companies to build better customer relationships. We're creating a joyful, intelligent and flexible CRM for modern revenue teams.
We're a team of founders who've built and sold companies together, alums from Atlassian, Microsoft, Amplitude, Branch, mParticle, and Ramp, among others. We're building a generational company and just getting started. Join our mission to revolutionize the world's largest software category.
Clarify is a remote-first company with 6 hours of overlap on PST. We spend one week a quarter together in person as a team.
About the role
We are hiring for our very first business operations role. You'll join our Operations team, helping to expand the foundations of our internal planning, ops, finance, hr practices. This role is a mixture of operations, growth, marketing, finance, HR, team-building, and project management.
In the role, you will work closely with our founders to build and manage all aspects of keeping Clarify running, from planning off-sites and marketing events, to building complex financial models and preparing for boards and fundraising events.
At the core of the role is execution: you’ll work closely with the co-founders in executing a wide variety of business tasks across the company.
Ideal Candidate Traits
Thrives in dynamic environments requiring rapid context-switching
Extremely organized
Passionate about using technology and engineering approaches to solve business growth challenges
Self-directed with strong project management capabilities
Excellent communication skills with both technical and non-technical stakeholders
Experience with or strong interest in revenue operations and marketing technology
Proven track record of driving measurable business impact
Why Join Clarify
Ground-floor opportunity to shape the future of an innovative AI-native CRM
Significant business impact as a founding operations team member
Exposure to cutting-edge AI technology in a practical, customer-focused context
Work directly with leadership in a fast-growing, well-funded startup
Competitive compensation package including equity
Your background
4-6 years of experience in business operations, growth, sales, revenue operations.
Banking, PE, Consulting or other quantitative and financial modeling experience.
Intellectual curiosity and interest in learning how a business operates in more nuanced way.
Desire and past experience working with engineering teams.
An understanding of top of funnel mechanics and experience in improving them through business initiatives.
Proven examples using AI in an assistive nature across a wide assortment of operational tasks.
Passion for working with engineering to scale business solutions.
Familiarity or proficiency with our technology stack: GPT, Slack, Notion, Linear, Excel, Causal, Rippling, Sanity, Kandji.
Understanding or experience with CDPs & CRMs including mParticle, Segment, Posthog, Hubspot, and Salesforce.
Pragmatic problem solver with a focus on delivering impact.
Demonstrated personal and professional maturity as well as executive presence.
Experience taking projects from ideation to delivery.
Strong problem-solving and critical-thinking skills.
Excellent communication and collaboration skills.
Startup experience or a desire to build or lead a company one day.
Understanding or desire to learn basic scripting and programming, including command line and other scripts.
Nice to Haves
MBA or equivalent management experience.
Comfort in working with AI to solve problems and scale yourself.
Workable knowledge of the GTM technology category.
Workable understanding of CMS technologies such as Sanity.
Ability to rapidly learn new tools.
Understanding or interest in learning marketing and revenue technology.
Ability to thrive in a fast paced environment where urgency to serve our customers is second-nature.
What You’ll Do
Drive Strategic Initiatives: You will drive the delivery of key initiatives across the business, from planning new fundraising announcements to driving our offsites.
Analytical Firepower: Leverage a quantitative toolset to help model some of the most important aspects of the business from headcount planning, tops down revenue goals, compensation banding, COGS, and more.
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