Business Operations Director

Company Overview

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. GSK enters 2026 with strong momentum, building on 2025 growth and advancing a robust pipeline. We expect key regulatory milestones, including new approvals and expanded indications, supported by 15 pivotal trials. By uniting science, technology, and talent, we remain committed to getting ahead of disease together.

Job Purpose

The Business Operations Director is an independent contributor who partners closely with business and senior leaders to drive operational excellence and deliver the function’s strategy effectively. The role is critical to enabling the delivery of medicines and vaccines by improving performance through efficient processes, accelerating priority initiatives, and leading key operational projects. Acting as a trusted advisor, you will bring clarity to ambiguity, support strong decision‑making, and ensure focus, efficiency, and high‑quality outcomes. Working across VIDRU (Vaccines and Infectious Disease Research) and the wider R&D organization, you will collaborate with stakeholders to embed new ways of working, strengthen leadership team effectiveness, manage resources and risks, and leverage data and technology to continuously improve performance, including providing site‑level operational support where required.

Key Responsibilities:

• Leadership Team Support: Actively plan, facilitate, and participate in Leadership Team (LT) meetings to ensure delivery of strategic and operational needs. Provide thought partnership, independent viewpoints, and respectful challenge to drive effective business processes.

• Strategic Planning and Execution: Partner with the LT to develop, execute, and monitor team objectives and strategies. Translate team thinking into actionable plans that drive measurable impact.

• Performance Monitoring and Improvement: Implement frameworks to monitor business performance, leveraging data analysis and enterprise solutions. Drive continuous improvement and innovation to simplify processes and enhance operational efficiency.

• Resource and Risk Management: Collaborate with appropriate functions to facilitate risk management meetings and escalate risks to VIDRU RDLT if necessary.

• Operational Oversight: Organize and ensure the leadership team operates effectively, driving resource allocations, risk mitigation, and alignment of priorities to achieve high performance and quality outcomes.

• Project Leadership: Lead and manage complex projects from inception to delivery, ensuring timely completion and alignment with strategic objectives.

• Collaboration and Stakeholder Engagement: Network across VIDRU and other relevant R&D functions to maximize impact, enhance collaboration, and promote alignment across teams and sites.

• Data-Driven Decision Making: Leverage data and technology (including AI) to facilitate effective decision-making, analyze business performance, and provide actionable insights that drive operational excellence.

• Problem-Solving and Adaptability: Resolve ambiguous challenges and enable effective solutions by applying strong critical thinking, judgment, and agility in a constantly changing environment.

• Site Management Support (if applicable): If the leader you support has site management responsibilities, provide operational oversight and coordination for site-specific initiatives and activities, ensuring alignment with broader GSK goals.

Why you? 

Basic Qualifications:  

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree (or equivalent) required with minimum of 7 years of vaccines and pharmaceutical experience.

• 3+ years’ experience in a business operations role (or similar) supporting a senior leadership team within a vaccine and drug development organization.

• 3+ years project leadership and management skills experience.

Preferred Qualifications:  

If you have the following characteristics, it would be a plus: 

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