Business Office Manager

ESSENTIAL FUNCTIONS:

• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the Business Office Director.
• Maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
• Managing and directing subordinate staff to identify goals and objectives in relation to Front End patient financial service collections and Back End billing and collection activities.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

• High School diploma or equivalent required. 

  • Some college course work preferred.
  • Two or more years’ job-related experience required. Preferably in behavioral health.
  • One or more years’ supervisory experience required
  • Strong revenue cycle technical skills required.

   

• LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

   

• ADDITIONAL REGULATORY REQUIREMENTS:       

  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances

  (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.