Business Office Assistant

Job Summary
Under the direction of the site designate leader, perform functions relating to business and office maintenance activities including but not limited to, patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customers skills. Follows Beaumont philosophy of Patient and Family Centered Care at all times.

Essential Functions

• Good interpersonal and communication skills. Answers telephone and directs calls to appropriate area/personnel. Utilizes effective communicative skills. in incorporated specific age, culture and developmental needs.
• Access computer or appointment stored information necessary to perform patient exam. Initializes required paperwork associated with each procedure, including patient verification and confirmation of physician’s orders. Generates exam request. Relays information to patients and family members according to and following HIPAA Regulations.
• Schedules appointments, consults with physician’s/physician offices as needed. Managing film purging and transfer.
• Answer phones, provide assistance and direct calls in a courteous and efficient manner.
• Strong communication skills and ability to prioritize work. Must be a team player. Must be able to manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality.
• Monitors inventories related to the job and orders accordingly.
• Provide adequate and prompt information to all customers.
• Demonstrates competence in computer applications.
• Maintains employee medical record correspondence per protocol in the proper record format.
• Pulls and files medical records. Interfiles all correspondence and ancillary test results.
• Operates standard office equipment such as Microsoft office systems, calculators, photocopiers, dictation equipment, and fax machines.

Qualifications

• Required High School Diploma or equivalent
• 1 year of relevant experience in a clinical office setting Preferred

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
• Waist to Waist > 5 lbs: Seldom up to 10 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 10 lbs
• Bilateral Carry > 5 lbs: Seldom up to 10 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 20 lbs
• Pulling Force > 5 lbs: Seldom up to 15 lbs
• Sitting: Frequently
• Standing: Occasionally
• Walking: Occasionally
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Dearborn Medical Park - 18100 Oakwood Blvd - Dearborn

Department Name

Gastroenterology Dearborn - CHE South Physicians

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

0.01

Hours of Work

variable

Days Worked

variable

Weekend Frequency

N/A

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