At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Business Intelligence Analyst works in partnership with their team in a responsive environment to design, test, and deliver reporting and dashboard solutions that meet the business needs of distribution. This role involves tracking and delivering both ad-hoc and scheduled reports, as well as assisting in the tracking, communication, and usage of technology. In partnership with team, it will develop, enhance, and deploy reports and dashboards for the benefit of clients and internal business partners to provide insights into their business activities.

WHAT YOU WILL DO

• Handle incoming ad-hoc user requests tracked through CRM cases.

• Gather, organize, and present data clearly. Provide channel and territory reports. Analyze transactions, CRM activity, and industry data.

• Collaborate with team members to create reporting and dashboard solutions for distribution needs.

• Support business users and technology teams in distribution reporting functions. Deliver insights via reporting and dashboards.

• Guide co-op in completing standard scheduled reports and small projects.

• Complete and distribute daily, weekly, monthly, quarterly, and annual reports.

• Track and update feedback through active user groups, improving reporting processes.

• Monitor user adoption and create usage metrics.

WHAT WE ARE LOOKING FOR

REQUIRED:

• Bachelor's degree or equivalent experience in a business or technology related field

• Understanding of SQL and/or other query languages.

• Ability to efficiently utilize resources and communicate with others, both verbally and in writing.

• Analytical skills with the ability to make independent decisions.

• Passion to develop creative solutions and translate them to meet business needs and provide actionable insights using data and visualizations.

• Detailed-oriented with the ability to work well under pressure, manage multiple tasks, and meet deadlines.

• Interest in Technology and its application in business​

PREFERRED:

• 0-2+ years related experience

• Interest in Technology and its application in business

• Knowledge of Tableau, Salesforce or other business intelligence tools

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At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:

• Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
• Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
• Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
• Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
• Life & Disability Benefits: Company-paid basic life insurance and short-term disability
• Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000