Business Development

<h2><strong>About the Role</strong></h2> <p>We're looking for a Business Development to build the BD function at RadixArk from the ground up. The BD team is the institutional memory of this company — maintaining active relationships across every customer we've touched, detecting signals early, and ensuring nothing falls through the cracks. You'll design the system, build the team, and run it.</p> <p>The role is equal parts relationship and rigor. You'll hold the relationship thread across a broad customer surface while tracking coverage rates, handoff volume, signal trends, and engagement quality — and translating that into clear intelligence for the broader commercial organization.</p> <p>We move fast, operate with a sense of urgency, and expect the same from everyone on the team.</p> <h2><strong>What You'll Own</strong></h2> <p><strong>Team Building</strong></p> <ul> <li>Hire and develop a BD team; establish the culture, methodology, and cadence for maintaining customer relationships at scale</li> <li>Define the norms for how the BD team operates — how we track, how we communicate, how we escalate</li> <li>Own the BD team's contribution to our single source of truth: the shared tracking sheet used by both BD and Adoption</li> </ul> <p><strong>Relationship Coverage</strong></p> <ul> <li>Maintain broad, active relationships across our full customer surface: early adopters, shallow contacts, and gated prospects we haven't yet engaged deeply</li> <li>Design and run regular check-in rhythms (watching channels) that give us continuous pulse on the market without requiring deep-dive bandwidth from the full team</li> <li>Provide genuine relational continuity for customers when the Adoption team doesn't have capacity — not just placeholder outreach, but real emotional presence</li> </ul> <p><strong>Downstream Handoff</strong></p> <ul> <li>Identify customers who are ready for deeper engagement and hand them off cleanly to the Adoption team — with full context, no gaps</li> <li>Ensure raw data on gated customers remains accessible and well-documented so the Adoption team can run market research without starting from zero</li> </ul> <p><strong>Strategy &amp; Intelligence</strong></p> <ul> <li>Serve as the alert system for the company: surface important signals — bad news, emerging trends, inflection points — before they become surprises</li> <li>Synthesize BD observations into regular summaries and analyses that inform commercial strategy and resource allocation</li> <li>Own the bidirectional feedback loop between the BD team and the Adoption team — make sure learning flows both