Business Development Professional-Couplings

Position Overview / Responsibilities

Identifies and develops new customers, as well as identifies and resolves all customer problems, which includes:

• Identifies, develops, manages coupling key accounts within US sales territory.
• Develops couplings installed base at customers.
• Supports, technically and commercially, customers from quotation phase to installation / testing phase.
• Budgets, forecasts, presents coupling business targets by coupling products and key accounts.
• Trains and drives regional sales account managers to successfully support coupling growth.
• Independently coordinates with Flender global HQ technical solutions of specific coupling projects.
• Provides pre- and post-sales technical product advice for the development and implementation of new coupling solutions.
• Represents company as Flender coupling expert at trade shows, customer events, etc.

Acquires general knowledge in operational application engineering and order management to understand the end-to-end process, which includes:

• Clarifies (technically and commercially), processes and confirms customer requests-for-quotation and purchase orders in Flender’s ERP system
• Initiates and manages material returns
• Initiates and supervises customer’s expedite requests within the Elgin organization and with intracompany suppliers
• Tracks order status and supports customers with delivery dates, invoices, etc.

Required Knowledge / Education / Skills

• Knowledge of the function and components of couplings
  (including torsionally rigid, torsionally flexible and hydrodynamic couplings)
• Experience and knowledge of competitor’s solutions, benefits and weaknesses
• Knowledge of fundamental technical principles (standard and metric) that apply to couplings, which includes:
  • Manufacturing tolerances
  • Balancing standards
  • Keyway standards
  • API regulations
• Min 3 to 5 years of sales / customer service / application engineering experiences (inside or outside sales).
• BS preferably in Mechanical Engineering, Electro-Mechanical Engineering, Mechatronics or Technical Degree in related field.
• Sufficient communication skills to be able to lead technical and commercial clarifications with customers.
• Intermediate knowledge of MS Office tools (Outlook, Excel, Word, PowerPoint) including CRM.
• Capable of reviewing and understanding technical drawings / documents.
• Necessary analytical and self-management skills to be able to meet customer’ expectations.
• Team player to be able to work with cross-functional sales and order execution teams.

Travel and Work Location

• Approximately 50% travel required.
• Located in proximity to Flender Corporation (Elgin, IL) for regular coordination and support.

Your contact person(s) for this job posting is/are:

AnnMarie Day

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.