Business Development Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

We are seeking a dynamic and results-driven Business Development Manager to join our growing team in Mumbai and Bangalore. The ideal candidate will have experience in SaaS, IT, or Digital Solution Sales and a proven ability to engage enterprise clients across all industries such as Manufacturing, Education, Healthcare, BFSI.

This role focuses on driving new business acquisition (80%) and strategic account management (20%), partnering with clients to deliver impactful technology and transformation solutions.

Key Responsibilities:

• Identify, qualify, and close new business opportunities within the assigned region and industry verticals.

• Manage the end-to-end sales cycle — from prospecting and needs analysis to proposal, negotiation, and closure.

• Develop strong relationships with CXO-level stakeholders and decision-makers in target sectors.

• Collaborate with Pre-Sales, Product, and Delivery teams to craft tailored SaaS/IT solutions aligned with client goals.

• Drive digital transformation and automation initiatives within client organizations.

• Maintain accurate and timely updates in the CRM system (Salesforce or equivalent) to track pipeline, forecasts, and performance metrics.

• Prepare and deliver compelling presentations, proposals, and RFP responses.

• Stay updated with industry trends, emerging technologies, and competitor activities.

• Achieve or exceed assigned sales targets, revenue growth, and customer satisfaction metrics.

Performance Metrics:

• New Business Revenue (ACV/ARR) and Target Achievement

• Pipeline Quality and Conversion Rate

• Account Retention and Upsell/Cross-sell Growth

• Customer Engagement & Satisfaction Scores

• CRM Accuracy and Reporting Compliance

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field (MBA preferred).

• 10+ years of experience in B2B sales, with a strong focus on Records Management, SaaS, IT services, or digital transformation solutions.

• Proven success in selling to enterprise clients in Manufacturing, Banking/BFSI, Healthcare, or Education sectors.

• Deep understanding of solution/consultative selling and long-cycle enterprise sales processes.

• Experience in handling complex deals, multi-stakeholder environments, and strategic accounts.

• Hands-on experience with CRM tools such as Salesforce, HubSpot, or Zoho CRM.

Key Skills & Competencies:

• Consultative Selling & Negotiation Skills – ability to map business challenges to technology solutions.

• Relationship Management – strong stakeholder engagement and client retention capabilities.

• Strategic Thinking – ability to identify growth opportunities and craft go-to-market approaches.

• Communication & Presentation – articulate, confident, and persuasive.

• Result Orientation – self-motivated, driven, and target-focused.

• Analytical Thinking – ability to interpret data and leverage insights for sales strategy.

Languages:

• Required: English (Fluent)

• Preferred: Hindi

Why Join Iron Mountain?

At Iron Mountain, we empower organizations to achieve digital excellence through innovative SaaS and IT solutions. You’ll be part of a collaborative team culture, continuous learning e