Business Development Coordinator

Company Summary

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.

MECU’s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

Position Summary

Assists the AVP of Business Development with generating leads to help create sustainable business growth. Initiates contact with prospects and maintains good relationships with existing SEG Members. Addresses their needs to ensure member satisfaction. Complete a range of administrative duties such as answering the phone, typing on a computer and updating spreadsheets. Works in a fast-paced team environment using excellent people skills. Assists with creating presentations for prospective clients. Conducts market analysis as needed to assist with identifying new sales avenues to target.

Work Location

This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule.

Education

• High School Diploma – Required
• General Education Degree (GED) – in lieu of H.S. Diploma

Experience

• Two (2) to four (4) years’ experience providing direct customer/member service or administrative duties – Required
• Strong networking skills - Preferred
• Proven skills in a financial institution - Preferred

Responsibilities / Essential Duties

• Opening new accounts and scanning Member documents.
• Contacting new Members to assist with onboarding activities.
• Oversee the Departmental schedule to coordinate off sites and meetings with Business Development Officers, Vendors, and SEG Partners.
• Respond to Departmental inquiries by phone, email, or written communication.
• Preparing departmental reports for Management.
• Maintaining effective relationships with Members and SEG Partners via email, phone, and in-person.
• Coordinating and arranging Member events, meetings, appointments, and conferences.
• Assisting with the preparation of presentations an