Business Development Coach

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Wellness resources

About FortidiaFortidia is a global commerce enabler for SMBs and consumers thanks to its platform including brands providing e-commerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), PostNet, PACK & SEND, World Options, AlphaGraphics, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2023, the combination of its physical platform - including 3,200 Business Solutions Centers in 60 countries with 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.4 bln (US$1.5 bln) of System-wide Gross Revenue and €22 bln (US$23.8 bln) of Gross Merchandise Value.

As our organization grows, we're seeking a dynamic and motivated professional to join our team as a Business Development Coach to support both WorldOptions and PostNet. 
The POSITION and OVERVIEWAre you passionate about empowering entrepreneurs and driving local business growth? In this unique dual-brand position, you’ll play a vital role in supporting both World Options and PostNet franchisees as they grow their sales and expand their community reach. From hands-on sales coaching and strategic planning to field visits and collaborative support, you’ll be the go-to partner for franchisees across the country. If you're energized by helping small businesses succeed — and excited to be part of two dynamic, growing networks — this role is for you.
WHAT WE EXPECT FROM YOU:
Serve as the primary sales support resource for World Options and PostNet franchisees across the U.S.

• Deliver a 12-week post-training (IOT) sales coaching program for new World Options franchisees.
• Conduct 1:1 ongoing coaching for World Options owners to drive sales activity, prospecting, and community engagement.
• Support franchisees through field visits, virtual meetings, and hands-on sales assistance, including cold calling and lead generation.
• Assist PostNet franchisees in creating and executing local sales strategies to increase center revenue.
• Facilitate Strategic Business Planning sessions and drive accountability through regular check-ins.
• Collaborate with Marketing teams to align marketing campaigns with local sales efforts.
• Actively collect and share field best practices and success stories across both brands.
• Travel approximately 50% of the time to visit franchisees and attend key meetings/events.
• Develop and deliver sales-focused training content at conferences and regional meetings.
• Work closely with the Training and Operations teams to ensure a seamless onboarding experience for new owners.
• Represent both brands in a professional, enthusiastic, and highly supportive manner.
• Maintain accurate records of franchisee interactions, coaching sessions, and outcomes.
• Prepare regular reports summarizing field activities, wins, challenges, and recommendations.
  
  

WHAT YOU BRING TO THE TABLE:

• Bachelor's Degree (B.A.) from a four-year college or university preferred.
• 5+ years of professional sales, business development, or franchise support experience.
• Prior experience in franchising, logistics/shipping, or printing industries is highly preferred.
• Proven ability to coach and motivate others toward achieving sales goals.
• Exceptional interpersonal skills with a positive, energetic, and approachable demeanor.
• Strong business acumen, with the ability to create sales plans, set goals, and track KPIs.
• Ability to thrive in a fast-paced, growing environment with evolving priorities.
• Comfortable leading cold calling efforts, local sales outreach, and community networking.
• Excellent verbal, written, and presentation communication skills.
• Proficient with CRM platforms and Google Suite
• Ability to travel extensively (up to 50%) and work independently while managing a flexible schedule.
• Self-starter who exercises good judgment and discretion when supporting franchisees.
• A passion for helping small business owners succeed and grow their businesses.
  
  

WHAT YOU CAN EXPECT OF US:
Hard work, collaboration, humanity, fun, and laughter. We are a small, passionate, driven, and highly collaborative team that is fully invested in the success of our company, and value contributions from each team member.

• A commitment to professional development and support of your individual growth.
• An opportunity to make a deep impact and fully contribute to the growth of our organization, 
• Annual base salary $110,000 -$120