Business Development Associate

About Brightway

Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation’s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development.

We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets.

Scope

Brightway Insurance's dynamic 6 to 12-month program is designed to cultivate business professionals into future industry leaders. Through comprehensive training and mentorship in product knowledge, sales techniques, and business operations, you'll gain the skills needed to excel. Tailored to your progression, the program offers a phased approach with specific milestones and support structures, ensuring your success in this stable yet dynamic industry. Embark on a journey from onboarding and education to hands-on experience with the possibility of ownership of a thriving business, all within a supportive and growth-oriented environment.

As a Business Development Associate at Brightway you will...

• Gain a deep understanding of Brightway’s business model and proven operational practices
• Engage with warm leads from Brightway’s existing book of business to generate new opportunities
• Develop new carrier leads through prospecting and lead development
• Maintain a book of business, focusing on territory development and relationship retention.
• Conduct proactive outreach via calls and emails to promote Brightway’s value proposition
• Under general supervision, focus on sales, leads, retention, customer service and community of Brightway with our carriers
• Efficiently organize and prioritize daily tasks using calendars, checklists, and planning tools
• Maintain consistent and professional communication through email and internal systems
• Identify and recommend opportunities to improve processes and enhance sales performance
• Accurately document all activities and follow-ups in tracking systems
• Collaborate with team members to support seamless operations and shared goals

What we are looking for:

• Ability to obtain Personal Lines licensure within 2 months
• Ability to perform work with a high degree of accuracy, exceptional attention to detail
• Superior customer service mindset: a desire and ability to deliver service that provides a high level of satisfaction
• Must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint)
• Superior interpersonal skills
• Excellent verbal and written communicator; must be able to convey ideas in a clear and concise manner
• Excellent independent judgment and decision making
• Ability to learn, embrace and put into practice new concepts and skills
• Superior ability to manage own time, activities and resources, models behavior for others
• Can demonstrate Brightway values of Smart, Accountable and Trustworthy
• This position requires a bachelor’s degree and 0-3 years’ experience in a customer service or sales environment
• Education or experience focused in insurance, risk management or entrepreneurship is preferred, but not required.

Program Details:

The program duration ranges from 6 to 12 months, depending on the employee’s progression and the nature of the role they transition into upon program completion.

Program Graduation Career Paths:

• Join Brightway’s Client Engagement Center to support and service customers
• Contribute as a producing agent at a Brightway franchise location
• Launch your own Brightway Agency in a mutually agreed-upon city and state, contingent upon meeting established production metrics

This position is onsite in Charlotte, North Carolina.

Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discrim