About Bastion

Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems. Bastion’s platform combines stablecoin issuance, secure custody, and seamless orchestration for cross-border transfers, on/off-ramps, and stablecoin conversions. With Bastion’s platform and APIs, businesses can create and scale their stablecoin network, while optimizing revenue, compliance, and control.

You can check out our Guide for Candidates here to learn more about our work.

Overview

We're hiring a Business Development and Operations Associate to join our commercial team in New York City. This role sits at the intersection of business development and deal operations — qualifying prospects, running thoughtful discovery, supporting complex sales cycles, and ensuring deals progress from signed contract to live production.

Your buyers are fintech operators, payment companies, neobank founders, exchanges, and financial services product leaders who need compliant stablecoin infrastructure. The conversations are technical, the sales cycles are nuanced, and the ability to speak credibly about how money moves — custody, issuance, on/off ramps, cross-border flows — matters.

You'll work inside a small, high-output commercial pod, learning the product and buyer landscape deeply while taking increasing ownership of qualifying conversations, deal support, and pipeline operations. The right person has real curiosity about how financial infrastructure works and wants to be client-facing.

We're looking for someone who has at least 2 of these:

• Exposure to stablecoins, digital assets, or crypto infrastructure

• Experience in financial infrastructure, payments, or capital markets (even in a back-office or operations capacity)

• Any form of sales lifecycle experience — BDR, AE, AM, CSM, BD, etc.

• Technical literacy around APIs, integrations, or money movement systems

• Early-stage experience where you wore multiple hats

What matters is that you're smart, diligent, and genuinely interested in stablecoins and financial infrastructure.

This role is based in New York City and operates in a hybrid capacity.

Work to Be Done

Instead of a list of requirements, we want to give you a directional look into the first 30, 60, and 90 days on the job.

We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month. You need to be okay with that.

The learning curve on this product is steep. We're not expecting you to fake it. We are expecting you to attack the learning curve harder than anyone thinks is reasonable.

If you think this is something you can handle, we will be excited to speak with you.

First 30 days: Build the knowledge foundation and start contributing on calls

• Immerse yourself in Bastion's platform, products, and regulatory positioning — understand custody, issuance, on/off ramps, conversions, and why our NYDFS-chartered trust company structure matters to buyers

• Study how money actually moves: how exchanges, market makers, issuers, and flows interact at the infrastructure level. This isn't optional background reading — it's the core of the job

• Shadow every sales call for the first month. Not passively — take notes, own follow-up action items, send recap emails, and track next steps in HubSpot

• Study closed-won deals, lost deals, and active pipeline to understand what converts, what stalls, and why

• Get hands-on with deal tooling, CRM, and internal systems so you can operate independently

• Outcomes

  • You can explain Bastion's products and positioning to a colleague without notes

  • You've taken ownership of post-call follow-ups on active deals and nothing has dropped

  • You have a working understanding of the buyer landscape: who buys, why, and what questions they ask

By 60 days: Start qualifying and running early portions of calls

• Begin handling qualifying conversations — not just scheduling calls, but asking the right questions to determine if a prospect is a real opportunity and what product configuration fits

• Run opening portions of discovery calls with the Commercial Lead present, gradually taking more ownership as your knowledge deepens

• Own deal operations: ensure every active opportunity has accurate CRM data, clear next steps, and coordinated cross-