Business Analyst, TDS Global Asset Servicing

Work Location:

Lake Mary, Florida, United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$95,000 - $130,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

As a Business Analyst within the TD Securities Global Asset Servicing team, you will manage a portfolio of initiatives focused on improving efficiency and strengthening controls. The role requires an in depth understanding of business processes across Corporate Actions, Tax and Payments processing where you'll assess current state and share insights and recommendations to achieve straight-through processing while developing preventative and detective controls and utilize sound risk management practices to mitigate errors often associated with manual processes.

Responsibilities

• Drive strategic initiatives across Global Asset Servicing including corporate actions, tax and payment processing.
• Design and implement workflow to ensure efficient handling and sound risk management practices.
• Ensure business practices are aligned with departmental procedures.
• Interact and communicate with key stakeholders to uplift manual processes across
• Coordinate with IT on any system and/or workflow enhancements needed to ensure efficient processing and effective controls.
• Partner with technology and/or project teams to perform user acceptance testing (UAT) for any system enhancements or workflow configuration changes prior to production release.
• Develop KPI's and management level reporting to define and measure service quality and provide transparency.
• Develop monitoring to supervise team activities, ensure timely processing, service level adherence and adoption of best practices.
• Deliver training and foster employee development to meet performance goals and achieve operational excellence.

Required qualifications, capabilities and skills

• Ability to quickly gain broad knowledge of TD Securities and TD Global Markets organizational structure.
• Fundamental understanding of business analysis practices and basic project management disciplines.
• Task-oriented focus with a pragmatic, flexible approach to setting and achieving goals.
• Self-motivated, curious, and pro-active. Able to multi-task independently in a fast-paced environment.
• Willingness to learn quickly and adapt as required.
• Solid attention to detail with a commitment to accuracy and excellence.
• Ability to work across time zones in a multicultural setting.
• Excellent communication skills, verbal and written.
• Proficiency in MS Word, Excel, PowerPoint, and Visio – standard Office suite.
• Knowledge of Business Intelligence tools, data analysis and reporting.

The VP, TDS Operations leads a group of operational functions and activities via Team Leaders/Operations Officers/ Analysts/Specialists within a unit and provide guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved for the overall group.

Depth & Scope:

• Provides people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
• Expert knowledge of the business and operational functions supported
• Leads teams with multiple points of internal and external contact including direct contact with Customers
• Work focus time horizon is generally medium to long-term with moderate to high focus on strategic planning
• Requires expert process management knowledge and the risk profile for team processes supported
• Decision making authority and amb