Business Analyst, Strategy and Operations, Visa Consulting and Analytics

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. VCA Strategy and Operations (S&O) supports the North America VCA team through setting standards, developing foundational processes, and driving operational performance for the organization.

The North America Consulting and Analytics Practice within the Visa Advisory team provides consulting and solution services for Visa’s largest issuers, co-brand, merchants, and fintechs in the United States and Canada. We apply deep expertise in the payments industry to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

The Strategy and Operations (S&O) team supports the North America VCA team through setting standards, developing foundational processes, and driving operational performance for the consulting organization.

The Analyst, Business Analytics, will report to the Director, Strategy & Operations. We are looking for an Analyst who can help provide centralized administrative support across the team and help with Power BI reporting, Purchase Requisition & Purchase Order creation, and process improvements. Responsibilities include, but are not limited to:

• Support analytics for North America VCA PR/PO, billability, staffing and reporting needs as assigned
• Support tracking and reporting processes around consulting metrics and utilization
• Collaborate closely with sourcing and controllership functions on working to resolve vendor management issues
• Develop a broad and deep understanding of staffing effectiveness
• Provide regular reporting and analysis updates for senior level consumption within Visa Inc.
• Coordinate operational process improvement efforts and ad hoc projects as needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualification

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• The ideal candidate is a highly analytical individual with previous strategy, consulting and /or financial experience
• Creative thinker with a results orientation who approaches any challenge with thoughtfulness, drive, and appropriate urgency
• Strong communication skills and ability to influence stakeholders and drive towards desired outcomes
• Aptitude to grasp new and complex concepts quickly
• Effective written and verbal communication skills (highly proficient with PowerPoint, Word, Excel, and Outlook)
• Excellent with communication, story-telling and presentation skills
• Exceptional analytical skills, with the ability to process and summarize large amounts of data into key strategic insights
• Write and optimize SQL queries to access data from different databases and platforms.
• Perform data quality checks and data cleansing using SQL and other tools. Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt
• Proficient and ideally a power-user of with Power BI, Excel, PowerApps, and PowerPoint tools
• Ability to navigate through ambiguity and pivot quickly when priorities chan