Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst Sr within PNC's Enterprise Data Governance organization, you will be based remotely within the PNC footprint.

This position is primarily based in a location within PNC’s footprint. Preferred locations are listed in this requisition. Responsibilities require time in the office or in the field on a regular basis.  Some responsibilities can be performed remotely. Additional locations may be considered.


Responsibilities:

• Project management, process improvement, calendar management, organizational skills, note-taking, procedure-driven, ability to work in a deadline-oriented environment, and presentation/group communication skills.
• Provide administrative oversight of scheduling and hosting meetings, keeping detailed meeting notes, identifying process issues and process improvement opportunities, and communicating regularly with key internal stakeholders.
• Work in a deadline-oriented environment, applying project management and process improvement skills to execute quality reviews of business processes/documents.
• Build and maintain relationships with key internal stakeholders, leveraging internal partners to review the quality of business risk control models.

Job Description

• Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures<