Business Analyst

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Business Analyst is responsible for evaluating complex operational challenges, identifying root causes, and delivering data-driven recommendations that improve business performance. This role leverages data analytics, business intelligence tools, SQL, and operational metrics to generate actionable insights, monitor labor effectiveness, and support strategic decision-making. The Business Analyst partners closely with operational leaders and cross-functional teams to transform data into meaningful dashboards, reports, and recommendations that drive operational efficiency, workforce optimization, and continuous improvement.

Responsibilities

• Analyze complex operational performance, identify root causes of business challenges, and develop actionable recommendations to improve efficiency and outcomes.

• Design, develop, and maintain dashboards, scorecards, reports, and data visualizations that provide meaningful insights into key performance indicators (KPIs) and operational trends.

• Utilize SQL and business intelligence tools to extract, validate, analyze, and interpret data from multiple systems while ensuring data integrity and reporting accuracy.

• Monitor labor productivity, workforce utilization, and operational efficiency metrics to identify opportunities for process improvements and resource optimization.

• Partner with operational leaders and business stakeholders to understand reporting needs, define analytical requirements, and develop scalable reporting solutions.

• Present analytical findings, performance trends, and strategic recommendations to leadership in a clear, concise, and actionable manner.

• Evaluate business processes and recommend improvements that enhance operational performance, reduce costs, and support organizational goals.

• Develop and maintain reporting documentation, business definitions, and analytical processes to promote consistency and data governance.

• Collaborate with technical teams to improve reporting logic, data structures, and business intelligence capabilities.

• Support strategic initiatives through data analysis, performance measurement, and continuous process improvement.

• Embody AnewHealth's Core Values in all communications and interactions.

• Perform other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in Business Administration, Finance, Information Systems, Data Analytics, Statistics, Computer Science, or a related field required.

• Relevant certifications (preferred), such as Microsoft Power BI Data Analyst, Tableau Desktop Specialist, Certified Business Analysis Professional (CBAP), or Lean Six Sigma.

Experience

• Required: Three (3) to five (5) years of experience in business analysis, operational analytics, business intelligence, financial analysis, or a related analytical role.

• Required: Experience developing dashboards and reports using business intelligence tools (Power BI, Tableau, or similar).

• Required: Experience writing SQL queries to extract and analyze large datasets.

• Required: Experience analyzing operational performance metrics and presenting findings to business leaders.

• Preferred: Experience supporting healthcare, pharmacy, logistics, or operations-focused organizations.

• Preferred: